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HELPING RESTAURANTS PROFIT AND GROW

See what our members and readers say about these great learning resources.

There's NO OTHER FOODSERVICE INDUSTRY PUBLICATION that provides solid, "how-to" articles to help operators grow their businesses, streamline their operations and improve their managerial skills.

BONUS CONTENT - Why Do Restaurants Fail?
By Howard Riell
BONUS CONTENT - Why Do Restaurants Fail? In the inaugural issue of Restaurant Startup & Growth magazine in February 2004, our magazine challenged the 90% first-year restaurant failure rate that was being passed off as "common knowledge" inside and outside the industry. RS&G conducted its own research, which suggested that the first-year failure rate was closer to 25%. Not great, but not much different than the failure rate in any sector. . . . keep reading
BONUS CONTENT: How Restaurant Owners Can Prepare for Storms and Other Weather Emergencies
Man pitted against the elements is a story as old as the Earth and as current as the storm headed your way. But keeping a restaurant intact in the face of the foulest weather requires more than instinct. As one operator put it, "The phrase natural disaster is a contradiction in terms because no disaster is natural. Disasters are unnatural." . . . keep reading
BONUS CONTENT - How to Influence the Value of Your Restaurant
BONUS CONTENT - How to Influence the Value of Your Restaurant If I ask you to estimate the value of your house, you might research listings and selling prices of comparable properties in your neighborhood or town. Depending on the current state of the housing market, you might be elated or dismayed over the value of your home compared, let's say, with what you had projected its value would be today three years ago; however, in the latter case I doubt you would say, "I poured my heart and soul into that property, and, the market be damned, I expect to be compensated for it," or "I'm getting divorced, and I need to get enough money to pay my alimony." . . . keep reading
BONUS CONTENT - Fifty Ways to Cut Costs in Your Restaurant without Reducing Quality or Guests' Experience
BONUS CONTENT - Fifty Ways to Cut Costs in Your Restaurant without Reducing Quality or Guests' Experience Here are 50 proven practices that restaurants large and small have found to be effective in reducing losses and as a result put more of their hard earned sales dollars on their bottom line. . . . keep reading
NEW TYSON® TIMELESS RECIPE™ FRIED CHICKEN IS CRISPY, FLAVORFUL AND AFFORDABLE
SPRINGDALE, Ark. (May 15, 2012)--Consumers love fried chicken, but it can present operational challenges for foodservice operators causing many to stop serving it. New Tyson® Timeless Recipe™ Fried Chicken from Tyson Foods, Inc., was designed to allow operators to keep this classic on their menu and continue serving--and profiting from--the crispy, flavorful fried chicken their customers desire. . . . keep reading
New NRA book can help restaurateurs better prepare, present financial information
Linda Busche
As restaurateurs explore the National Restaurant Association Restaurant, Hotel-Motel Show for products and services to enhance their businesses, many expressed interest in a new publication to help them accurately complete their financial statements. At a standing-room only education session Saturday, RestaurantOwner.com executives walked attendees through the NRA's new "Uniform System of Restaurant Accounts." The book is a guide to preparing and presenting financial information in standar . . . keep reading
Culinary Institute of America research shows menus are a restaurant's most intimate point-of-sale connection to the customer
Still, there is little understanding of how the menu actually impacts consumer behavior... . . . keep reading
Research Chef's Association conference outlines key trends
The annual conference, held this year in San Antonio, Texas, showed that: the 18 to 24-year-old age group spends the most on foodservice, but that group is shrinking... . . . keep reading
Healthier kids meals and growing Asian, Hispanic, Boomer and Millennial population groups are key factors shaping the restaurant industry, NPD Group finds
Kids meals have been the focus of legislative and health advocacy activities over the past few years and that focus is expected to continue throughout 2012, the research firm found. Continuing pressure on restaurant operators to improve the healthfulness of kids meals combined with increasing health consciousness among moms has resulted in children, younger than 13, eating more better-for-you foods like fruit, non-fried chicken, chicken wraps, cereal; and less of the not-so-good-for-you foods, like French fries, dessert items/frozen sweets, regular size burgers, and fried chicken. . . . keep reading
70 percent of women report feeling guilty when they eat fast food
According to a joint study by HealthyWomen, a nonprofit health information source for women and Allrecipes, a digital recipe website, nearly 15 percent of the 1,563 mainly women polled said they eat fast food two or more times a week, but at the same time, the majority of respondents (75 percent) said they are paying more attention to eating healthy now compared to five years ago. . . . keep reading
Hebrew National® Helps Fight to End Child Hunger
OMAHA, Neb. (February 28, 2012) -- This upcoming season, Hebrew National will partner with Feeding America® to help fight child hunger as part of ConAgra Foods' Child Hunger Ends Here campaign. Hebrew National will offer an $8.00 per case rebate on specified Hebrew National Franks and will donate $1.00 per case (up to $500 per qualified redemption) to Feeding America for every rebate submitted. Hebrew National hopes that the robust offer will help Operators gear up for the busy summer season while supporting a good cause. . . . keep reading
ONLINE TAKEAWAY ORDERS DON'T COME WITH A SIDE OF ENGAGED PHONE LINE (BUSY SIGNAL)
Gone are the days of repeatedly calling take away restaurants only to hear an engaged or busy signal. That was the problem. Here is the solution. EETIT menu system is an Online Menu and Mobile Application designed for restaurants, coffee shops, take-away and delivery stores, revolutionary in it's ability to allow any merchant to start accepting orders within minutes of signing up. Saving customers the frustration, losing possible orders, and restaurant owners saving time and wages. The team b . . . keep reading
Food Cost Fluctuations
Food Cost Fluctuations Question: Why does my food cost fluctuate so much? I am always higher than industry standard. What should I be doing differently, if anything? . . . keep reading
National Restaurant Association Announces 2012 Kitchen Innovations Award Recipients
Esteemed Award Honors Industry's Groundbreaking Foodservice Equipment In An Exclusive Pavilion at NRA Show . . . keep reading
Healthy options may bring diners back to restaurants, Mintel finds.
Healthy options may bring diners back to restaurants, Mintel finds. According to a recent Mintel foodservice report, 80% of family restaurant-goers who are eating out less in general are doing so because of financial reasons. While the restaurant industry as a whole spent 2011 in a recessionary slump, the family midscale segment has been the most negatively impacted and the next few years aren't expected to show an upward swing. . . . keep reading
Occupy Wall Street transitions to restaurant industry.
Occupy Wall Street, which has targeted bank practices has made its way to restaurants. A group of restaurant workers, Restaurant Opportunities Centers (ROC) United unveiled its National Diners' Guide 2012: A Consumer Guide on the Working Conditions of America's Restaurants (www.rocunited.org/dinersguide). . . . keep reading
Customization top of list for 2012 trend predictions, Kraft Foodservice reports.
Customization top of list for 2012 trend predictions, Kraft Foodservice reports. Fast casuals are currently succeeding in this department, such as Panera Bread's "You Pick 2," according to the Kraft Culinary Centre chefs, who offered 12 different trend predictions. But independent restaurants, namely boutique burger joints, are getting in this game. . . . keep reading
Bar sales are peaking, with Millennials at the helm, report finds
A survey of more than 1,000 adults nationwide conducted by Citysearch and Harris Interactive found that bar sales are increasing, even over restaurant sales, and that respondents between the ages of 18 and 34 seem to be the biggest patron of the bar. . . . keep reading
Restaurant takeout options open up addition revenue streams, Technomic finds
Takeout options are an increasingly important source of revenue for restaurant operators, with 57 percent of consumers recently surveyed by Technomic saying they purchase takeout once a week or more. . . . keep reading
Hyper-local items and kid's nutrition major focus for 2012, National Restaurant Association finds.
Locally-sourced meat, seafood, produce, spirits and wine, healthier kids' meals and gluten-free/allergy-conscious menus made the top 10 menu trends for this year, according to the National Restaurant Association's "What's Hot in 2012" survey of nearly 1,800 professional chefs. In addition, sustainability and children's nutrition as a culinary theme and whole grains ranked top in trends for the year. . . . keep reading
California Food Handler Card Compliance Deadline Coming Jan. 1
On Jan. 1, health inspectors across the state will begin to enforce one of the most widespread food safety laws to ever hit the restaurant industry. The California Food Handler Card law mandates food handlers who work in a restaurant and prepare, serve or store food must have a California Food Handler Card to work. County health inspectors will begin enforcement on Jan. 1. . . . keep reading
Food for Thought: Restaurant Industry Donates $3 Billion to Charity Every Year
( Washington , D.C. ) As part of its ongoing campaign to tell the story of America 's restaurants, the National Restaurant Association today unveiled its latest "America Works Here" advertisement highlighting the industry's commitment to local communities through charitable giving. . . . keep reading
Bakery cafés see continued growth.
The bakery café segment, which accounts for $5 billion in annual sales and over 3,600 units nationwide, has been able to successfully navigate the middle ground between quick- and-full service restaurants to outpace industry sales and unit growth for each of the past three years. Total bakery café units increased 4.2 percent, and bakery café sales increased 12 percent during those three years. . . . keep reading
Ohio minimum wage is set to increase in Jan. 2012.
Ohio's minimum wage is scheduled to increase on January 1, 2012 to $7.70 per hour for non- tipped employees and to $3.85 per hour for tipped employees, plus tips. . . . keep reading
Household income trends during the recession and economic recovery.
Sentier Research today released a report that introduces a new monthly series that will examine trends in the income (before taxes) of American households. The report showed that there has been no recovery in terms of household income, which has continued to decline up through June 2011. The report examined household income trends during the recent recession lasting from December 2007 to June 2009 as well as two full years of the "economic recovery" beginning in June 2009 up through June 2011. . . . keep reading
Restaurant performance fell this summer.
Dampened by softer sales and traffic levels and continued uncertainty among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI) declined for the second consecutive month in August. The RPI -- a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry -- stood at 99.4 in August, down 0.3 percent from July. . . . keep reading
MASTER-BILT ADDS NEWEST PRODUCT TO FAMED FUSION LINE: THE CHEF BASE With four models available, we cover every "base" with this line!
MASTER-BILT ADDS NEWEST PRODUCT TO FAMED FUSION LINE: THE CHEF BASE
With four models available, we cover every "base" with this line! NEW ALBANY, MS (NOVEMBER 2011) - Master-Bilt is the premier manufacturer of a full line of commercial refrigeration systems for over 70 years. They are proud to introduce the next product of the Fusion Series; Chef Bases to hold equipment secure and maximize space in foodservice establishments. . . . keep reading
Study looks to explore restaurant owners' perceptions of a new menu labeling law
Professors Charles Platkin, PhD, JD, MPH and Ming Yeh, PhD, from the City University of New York School of Public Health at Hunter College in New York City are conducting research on restaurant owners' perceptions of a new menu labeling law. . . . keep reading
'Hold My Bag Please' Advertising Solution
'Hold My Bag Please' Advertising Solution Restaurateurs increasingly wonder about the following:

What would make my current customers want to come more often to my restaurant and order a few more dishes and beverages?

What would convince potential customers to actually take the step to push the door of my restaurant open?

Where can I find an advertising option that can be both inexpensive and really bring me results?

. . . keep reading

Watch and Learn: Chef Demos from SandwichPro
Watch and Learn: Chef Demos from SandwichPro November 28, 2011, Lisle, IL -- At SandwichPro.com, we're always looking for new ways to deliver original, useful content to restaurateurs. That's why we're excited about our "Chef Demo" video gallery, full of great sandwich ideas from the Unilever Food Solutions culinary team. . . . keep reading
BEYOND GIFT CARDS: HOW TO ENHANCE YOUR PROGRAM AND REV UP HOLIDAY SALES Heartland Payment Systems® offers tips for businesses to increase customer spending
BEYOND GIFT CARDS: HOW TO ENHANCE YOUR PROGRAM AND REV UP HOLIDAY SALES
Heartland Payment Systems® offers tips for businesses to increase customer spending PRINCETON, NJ -- November 21, 2011 -- As merchants across the country prepare for the upcoming holiday shopping season, Heartland Payment Systems (NYSE: HPY), one of the nation's largest payments processors and provider of gift andloyalty card solutions, offers tips for retailers to boost revenue during the season and beyond. . . . keep reading
ConAgra Foodservice Announces the Winners of the Ro*Tel® Recipe Showdown!
ConAgra Foodservice Announces the Winners of the Ro*Tel® Recipe Showdown! OMAHA, Neb. (October 28, 2011) --ConAgra Foodservice is proud to announce the winners of The Ro*Tel® Recipe Showdown!, a recipe contest giving Foodservice Operators the opportunity to showcase their creativity using Ro*Tel Diced Tomatoes and Green Chilies. . . . keep reading
Unilever Food Solutions Announces Inspired Restaurant Makeover Contest Winner Detroit Resident Awarded $100,000 Prize Package to Help Her Business Thrive
Lisle, Ill., October 3, 2011 -- Unilever Food Solutions North America announced the winner in the company's first-ever Inspired Restaurant Makeover Contest, an online-based competition asking small, independent restaurant operators across the country to demonstrate how Unilever Food Solutions' enhanced service offerings would help their businesses grow. After scouring through hundreds of entries, the brand has selected as its winner Cynthia Krstich, manager of The Coach Sports Grille -- formerly The Coachman restaurant -- in Madison Heights, Mich., just outside of Detroit. . . . keep reading
Manitowoc Foodservice Wins Two Awards at Recent SUBWAY® Chain Annual Convention
Manitowoc Foodservice Wins Two Awards at Recent SUBWAY® Chain Annual Convention New Port Richey, Fla. -- August 30, 2011 -- At the SUBWAY® restaurant chain annual convention held in San Francisco in July, Manitowoc Foodservice was the recipient of two distinguished awards that recognized excellence in customer service and innovation. . . . keep reading
ChefTec TT Set for September Release
ChefTec TT Set for September Release BOULDER, Colo., August 19, 2011 -- The next major upgrade from Culinary Software Services will be released on September 6, 2011. The increased business building benefits and the ability to keep up with the ever-changing foodservice industry is what customers have come to expect from the industry standard. . . . keep reading
BONUS CONTENT - How to Create a Winning Restaurant Business Plan
by Joe Erickson
BONUS CONTENT - How to Create a Winning Restaurant Business Plan In the story "Alice in Wonderland," the lost protagonist asks the Cheshire Cat, "Would you tell me, please, which way I ought to go from here?" "That depends a good deal on where you want to get to," said the cat. "I don't much care where, so long as I get somewhere," said Alice. "Then it doesn't matter which way you go," said the cat. And so, without a well-conceived business plan, you are not much better off than the hapless heroine in the Lewis Carroll story. . . . keep reading
Should I Hire Experienced-only Servers to Avoid Having to Train Wait Staff?
Should I Hire Experienced-only Servers to Avoid Having to Train Wait Staff? Question: I am opening a little Italian restaurant and plan to hire only experienced wait staff so I won't have to provide training. Shouldn't this work better? . . . keep reading
How to Contact Your State Restaurant Association
Your state restaurant association represents your interests to local and state government and provides invaluable information and resources. . . . keep reading
Retailing Your Products
Retailing Your Products Real-life questions from independent operators like you. When starting or growing a restaurant there are really no dumb questions. If you have a question you'd like addressed in "No Dumb Questions", please contact the author at alacartect@aol.com. . . . keep reading
Construction Budgeting
Construction Budgeting Real-life questions from independent operators like you. When starting or growing a restaurant there are really no dumb questions. If you have a question you'd like addressed in "No Dumb Questions", please contact the author at alacartect@aol.com. . . . keep reading
Value and Flavor Trump Healthy Menu Selections, Reports Mintel
In light of US restaurant sales hit hard by the recession, foodservice purveyors tried to maintain sales and attract customers by promoting value, but they did not include healthier dishes with fresh vegetables, fruits and other nutritious ingredients as part of this lineup, according to Mintel. The research firm's study also showed that 41 percent of restaurant-goers think eating healthfully at their favorite eateries is more expensive than not eating healthfully. Meanwhile, 14 percent look . . . keep reading
Food Trucks Have Staying Power, Says Technomic.
A new study by foodservice research firm Technomic reveals good news for mobile food vehicles, as 91 percent of consumers polled who are familiar with food trucks say they view the trend as having staying power and not a passing fad. Only seven percent of consumers who use mobile food vehicles say they expect their frequency of visits to food trucks to decrease over the next year. "The key for long-term success is getting the non-user to come on board," says Technomic Director Kevin Higar sai . . . keep reading
Restaurant Industry Outlook Strengthened in June as Restaurant Performance Index Rose Above 100
The National Restaurant Association's Restaurant Performance Index (RPI) rose above 100 in June, representing the sixth time in the last seven months that the RPI stood above 100, signifying some expansion in industry. The RPI stood at 100.6 in June, up 0.8 percent from May's level of 99.9. The Current Situation Index, which measures current trends in four industry indicators (same-store sales, traffic, labor and capital expenditures), stood at 100.5 in June -- up 1.4 percent from May's lev . . . keep reading
Tyson Food Service Introduces Bonici® Real World™ Pizza Toppings
Tyson Food Service Introduces Bonici® Real World™ Pizza Toppings Tyson Food Service Introduces Bonici® Real World™ toppings, a new line of pizza toppings created to help foodservice operators combat rising food costs. . . . keep reading
FRENCH'S® FOODSERVICE REACHES OUT TO OPERATORS AS BUSINESS PARTNER
FRENCH'S® FOODSERVICE REACHES OUT TO OPERATORS AS BUSINESS PARTNER CHESTER, NJ (July 13, 2011) -- There are many issues and challenges that operators face every day. As an innovator and industry leader, FRENCH'S® Foodservice strives to be a business partner to restaurant operators by offering a variety of business solutions proven to increase sales and address the heaviest of concerns. . . . keep reading
"MyPlate" Icon Aimed at Reducing Waistlines
The federal government's new food icon, MyPlate, was designed as a guide to help Americans make healthful food choices. . . . keep reading
Share Our Strength Launches Dine Out For No Kid Hungry
Share Our Strength, the national non-profit geared toward feeding hungry U.S. citizens, announced the launch of Dine Out For No Kid Hungry (formerly the Great American Dine Out), which will take place in September 2011. . . . keep reading
Summer Restaurant Employment as Hot as Ever
Restaurants were expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant Association projections. . . . keep reading
Restaurant Industry Outlook Remains Positive as Restaurant Performance Index Stood Above 100 for Fifth Consecutive Month.
The outlook for the restaurant industry remained positive in April, according to the National Restaurant Association's Restaurant Performance Index (RPI) -- a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry . . . keep reading
Dow AgroSciences Announces the First Saturated Fat Free Oil Product Omega-9 Sunflower Oil is a game-changer for food manufacturers
Dow AgroSciences achieved an industry first with the unveiling of saturated fat free Omega-9 Sunflower Oil at the Institute of Food Technologists (IFT) Annual Meeting and Food Expo in New Orleans. For food manufacturers seeking solutions to meet increasing customer demand for healthier products, Omega-9 Sunflower Oil is one of the healthiest oils available. . . . keep reading
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NEWS...

The NEW Uniform System of Accounts for Restaurants IS HERE! -- The National Restaurant Association's Uniform System of Accounts is back in print. This latest edition contains many updates, changes and enhancements from previous editions and was co-edited by RestaurantOwner.com's Jim Laube and Restaurant Startup and Growth magazine's Barry Shuster. Order your copy today.