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BONUS CONTENT - Why Do Restaurants Fail?
By Howard Riell
BONUS CONTENT - Why Do Restaurants Fail? In the inaugural issue of Restaurant Startup & Growth magazine in February 2004, our magazine challenged the 90% first-year restaurant failure rate that was being passed off as "common knowledge" inside and outside the industry. RS&G conducted its own research, which suggested that the first-year failure rate was closer to 25%. Not great, but not much different than the failure rate in any sector. . . . keep reading
BONUS CONTENT - How Restaurant Owners Can Prepare for Storms and Other Weather Emergencies
Man pitted against the elements is a story as old as the Earth and as current as the storm headed your way. But keeping a restaurant intact in the face of the foulest weather requires more than instinct. As one operator put it, "The phrase natural disaster is a contradiction in terms because no disaster is natural. Disasters are unnatural." . . . keep reading
BONUS CONTENT - How to Influence the Value of Your Restaurant
BONUS CONTENT - How to Influence the Value of Your Restaurant If I ask you to estimate the value of your house, you might research listings and selling prices of comparable properties in your neighborhood or town. Depending on the current state of the housing market, you might be elated or dismayed over the value of your home compared, let's say, with what you had projected its value would be today three years ago; however, in the latter case I doubt you would say, "I poured my heart and soul into that property, and, the market be damned, I expect to be compensated for it," or "I'm getting divorced, and I need to get enough money to pay my alimony." . . . keep reading
BONUS CONTENT - Fifty Ways to Cut Costs in Your Restaurant without Reducing Quality or Guests' Experience
BONUS CONTENT - Fifty Ways to Cut Costs in Your Restaurant without Reducing Quality or Guests' Experience Here are 50 proven practices that restaurants large and small have found to be effective in reducing losses and as a result put more of their hard earned sales dollars on their bottom line. . . . keep reading
Bar sales are peaking, with Millennials at the helm, report finds
A survey of more than 1,000 adults nationwide conducted by Citysearch and Harris Interactive found that bar sales are increasing, even over restaurant sales, and that respondents between the ages of 18 and 34 seem to be the biggest patron of the bar. . . . keep reading
Restaurant takeout options open up addition revenue streams, Technomic finds
Takeout options are an increasingly important source of revenue for restaurant operators, with 57 percent of consumers recently surveyed by Technomic saying they purchase takeout once a week or more. . . . keep reading
Hyper-local items and kid's nutrition major focus for 2012, National Restaurant Association finds.
Locally-sourced meat, seafood, produce, spirits and wine, healthier kids' meals and gluten-free/allergy-conscious menus made the top 10 menu trends for this year, according to the National Restaurant Association's "What's Hot in 2012" survey of nearly 1,800 professional chefs. In addition, sustainability and children's nutrition as a culinary theme and whole grains ranked top in trends for the year. . . . keep reading
California Food Handler Card Compliance Deadline Coming Jan. 1
On Jan. 1, health inspectors across the state will begin to enforce one of the most widespread food safety laws to ever hit the restaurant industry. The California Food Handler Card law mandates food handlers who work in a restaurant and prepare, serve or store food must have a California Food Handler Card to work. County health inspectors will begin enforcement on Jan. 1. . . . keep reading
Food for Thought: Restaurant Industry Donates $3 Billion to Charity Every Year
( Washington , D.C. ) As part of its ongoing campaign to tell the story of America 's restaurants, the National Restaurant Association today unveiled its latest "America Works Here" advertisement highlighting the industry's commitment to local communities through charitable giving. . . . keep reading
Bakery cafés see continued growth.
The bakery café segment, which accounts for $5 billion in annual sales and over 3,600 units nationwide, has been able to successfully navigate the middle ground between quick- and-full service restaurants to outpace industry sales and unit growth for each of the past three years. Total bakery café units increased 4.2 percent, and bakery café sales increased 12 percent during those three years. . . . keep reading
Ohio minimum wage is set to increase in Jan. 2012.
Ohio's minimum wage is scheduled to increase on January 1, 2012 to $7.70 per hour for non- tipped employees and to $3.85 per hour for tipped employees, plus tips. . . . keep reading
Household income trends during the recession and economic recovery.
Sentier Research today released a report that introduces a new monthly series that will examine trends in the income (before taxes) of American households. The report showed that there has been no recovery in terms of household income, which has continued to decline up through June 2011. The report examined household income trends during the recent recession lasting from December 2007 to June 2009 as well as two full years of the "economic recovery" beginning in June 2009 up through June 2011. . . . keep reading
Restaurant performance fell this summer.
Dampened by softer sales and traffic levels and continued uncertainty among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI) declined for the second consecutive month in August. The RPI -- a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry -- stood at 99.4 in August, down 0.3 percent from July. . . . keep reading
MASTER-BILT ADDS NEWEST PRODUCT TO FAMED FUSION LINE: THE CHEF BASE With four models available, we cover every "base" with this line!
MASTER-BILT ADDS NEWEST PRODUCT TO FAMED FUSION LINE: THE CHEF BASE
With four models available, we cover every "base" with this line! NEW ALBANY, MS (NOVEMBER 2011) - Master-Bilt is the premier manufacturer of a full line of commercial refrigeration systems for over 70 years. They are proud to introduce the next product of the Fusion Series; Chef Bases to hold equipment secure and maximize space in foodservice establishments. . . . keep reading
Study looks to explore restaurant owners' perceptions of a new menu labeling law
Professors Charles Platkin, PhD, JD, MPH and Ming Yeh, PhD, from the City University of New York School of Public Health at Hunter College in New York City are conducting research on restaurant owners' perceptions of a new menu labeling law. . . . keep reading
'Hold My Bag Please' Advertising Solution
'Hold My Bag Please' Advertising Solution Restaurateurs increasingly wonder about the following:

What would make my current customers want to come more often to my restaurant and order a few more dishes and beverages?

What would convince potential customers to actually take the step to push the door of my restaurant open?

Where can I find an advertising option that can be both inexpensive and really bring me results?

. . . keep reading

Watch and Learn: Chef Demos from SandwichPro
Watch and Learn: Chef Demos from SandwichPro November 28, 2011, Lisle, IL -- At SandwichPro.com, we're always looking for new ways to deliver original, useful content to restaurateurs. That's why we're excited about our "Chef Demo" video gallery, full of great sandwich ideas from the Unilever Food Solutions culinary team. . . . keep reading
BEYOND GIFT CARDS: HOW TO ENHANCE YOUR PROGRAM AND REV UP HOLIDAY SALES Heartland Payment Systems® offers tips for businesses to increase customer spending
BEYOND GIFT CARDS: HOW TO ENHANCE YOUR PROGRAM AND REV UP HOLIDAY SALES
Heartland Payment Systems® offers tips for businesses to increase customer spending PRINCETON, NJ -- November 21, 2011 -- As merchants across the country prepare for the upcoming holiday shopping season, Heartland Payment Systems (NYSE: HPY), one of the nation's largest payments processors and provider of gift andloyalty card solutions, offers tips for retailers to boost revenue during the season and beyond. . . . keep reading
ConAgra Foodservice Announces the Winners of the Ro*Tel® Recipe Showdown!
ConAgra Foodservice Announces the Winners of the Ro*Tel® Recipe Showdown! OMAHA, Neb. (October 28, 2011) --ConAgra Foodservice is proud to announce the winners of The Ro*Tel® Recipe Showdown!, a recipe contest giving Foodservice Operators the opportunity to showcase their creativity using Ro*Tel Diced Tomatoes and Green Chilies. . . . keep reading
Unilever Food Solutions Announces Inspired Restaurant Makeover Contest Winner Detroit Resident Awarded $100,000 Prize Package to Help Her Business Thrive
Lisle, Ill., October 3, 2011 -- Unilever Food Solutions North America announced the winner in the company's first-ever Inspired Restaurant Makeover Contest, an online-based competition asking small, independent restaurant operators across the country to demonstrate how Unilever Food Solutions' enhanced service offerings would help their businesses grow. After scouring through hundreds of entries, the brand has selected as its winner Cynthia Krstich, manager of The Coach Sports Grille -- formerly The Coachman restaurant -- in Madison Heights, Mich., just outside of Detroit. . . . keep reading
Manitowoc Foodservice Wins Two Awards at Recent SUBWAY® Chain Annual Convention
Manitowoc Foodservice Wins Two Awards at Recent SUBWAY® Chain Annual Convention New Port Richey, Fla. -- August 30, 2011 -- At the SUBWAY® restaurant chain annual convention held in San Francisco in July, Manitowoc Foodservice was the recipient of two distinguished awards that recognized excellence in customer service and innovation. . . . keep reading
ChefTec TT Set for September Release
ChefTec TT Set for September Release BOULDER, Colo., August 19, 2011 -- The next major upgrade from Culinary Software Services will be released on September 6, 2011. The increased business building benefits and the ability to keep up with the ever-changing foodservice industry is what customers have come to expect from the industry standard. . . . keep reading
BONUS CONTENT - How to Create a Winning Restaurant Business Plan
by Joe Erickson
BONUS CONTENT - How to Create a Winning Restaurant Business Plan In the story "Alice in Wonderland," the lost protagonist asks the Cheshire Cat, "Would you tell me, please, which way I ought to go from here?" "That depends a good deal on where you want to get to," said the cat. "I don't much care where, so long as I get somewhere," said Alice. "Then it doesn't matter which way you go," said the cat. And so, without a well-conceived business plan, you are not much better off than the hapless heroine in the Lewis Carroll story. . . . keep reading
Should I Hire Experienced-only Servers to Avoid Having to Train Wait Staff?
Should I Hire Experienced-only Servers to Avoid Having to Train Wait Staff? Question: I am opening a little Italian restaurant and plan to hire only experienced wait staff so I won't have to provide training. Shouldn't this work better? . . . keep reading
How to Contact Your State Restaurant Association
Your state restaurant association represents your interests to local and state government and provides invaluable information and resources. . . . keep reading
Retailing Your Products
Retailing Your Products Real-life questions from independent operators like you. When starting or growing a restaurant there are really no dumb questions. If you have a question you'd like addressed in "No Dumb Questions", please contact the author at alacartect@aol.com. . . . keep reading
Construction Budgeting
Construction Budgeting Real-life questions from independent operators like you. When starting or growing a restaurant there are really no dumb questions. If you have a question you'd like addressed in "No Dumb Questions", please contact the author at alacartect@aol.com. . . . keep reading
Value and Flavor Trump Healthy Menu Selections, Reports Mintel
In light of US restaurant sales hit hard by the recession, foodservice purveyors tried to maintain sales and attract customers by promoting value, but they did not include healthier dishes with fresh vegetables, fruits and other nutritious ingredients as part of this lineup, according to Mintel. The research firm's study also showed that 41 percent of restaurant-goers think eating healthfully at their favorite eateries is more expensive than not eating healthfully. Meanwhile, 14 percent look . . . keep reading
Food Trucks Have Staying Power, Says Technomic.
A new study by foodservice research firm Technomic reveals good news for mobile food vehicles, as 91 percent of consumers polled who are familiar with food trucks say they view the trend as having staying power and not a passing fad. Only seven percent of consumers who use mobile food vehicles say they expect their frequency of visits to food trucks to decrease over the next year. "The key for long-term success is getting the non-user to come on board," says Technomic Director Kevin Higar sai . . . keep reading
Restaurant Industry Outlook Strengthened in June as Restaurant Performance Index Rose Above 100
The National Restaurant Association's Restaurant Performance Index (RPI) rose above 100 in June, representing the sixth time in the last seven months that the RPI stood above 100, signifying some expansion in industry. The RPI stood at 100.6 in June, up 0.8 percent from May's level of 99.9. The Current Situation Index, which measures current trends in four industry indicators (same-store sales, traffic, labor and capital expenditures), stood at 100.5 in June -- up 1.4 percent from May's lev . . . keep reading
Tyson Food Service Introduces Bonici® Real World™ Pizza Toppings
Tyson Food Service Introduces Bonici® Real World™ Pizza Toppings Tyson Food Service Introduces Bonici® Real World™ toppings, a new line of pizza toppings created to help foodservice operators combat rising food costs. . . . keep reading
FRENCH'S® FOODSERVICE REACHES OUT TO OPERATORS AS BUSINESS PARTNER
FRENCH'S® FOODSERVICE REACHES OUT TO OPERATORS AS BUSINESS PARTNER CHESTER, NJ (July 13, 2011) -- There are many issues and challenges that operators face every day. As an innovator and industry leader, FRENCH'S® Foodservice strives to be a business partner to restaurant operators by offering a variety of business solutions proven to increase sales and address the heaviest of concerns. . . . keep reading
"MyPlate" Icon Aimed at Reducing Waistlines
The federal government's new food icon, MyPlate, was designed as a guide to help Americans make healthful food choices. . . . keep reading
Share Our Strength Launches Dine Out For No Kid Hungry
Share Our Strength, the national non-profit geared toward feeding hungry U.S. citizens, announced the launch of Dine Out For No Kid Hungry (formerly the Great American Dine Out), which will take place in September 2011. . . . keep reading
Summer Restaurant Employment as Hot as Ever
Restaurants were expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant Association projections. . . . keep reading
Restaurant Industry Outlook Remains Positive as Restaurant Performance Index Stood Above 100 for Fifth Consecutive Month.
The outlook for the restaurant industry remained positive in April, according to the National Restaurant Association's Restaurant Performance Index (RPI) -- a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry . . . keep reading
Dow AgroSciences Announces the First Saturated Fat Free Oil Product Omega-9 Sunflower Oil is a game-changer for food manufacturers
Dow AgroSciences achieved an industry first with the unveiling of saturated fat free Omega-9 Sunflower Oil at the Institute of Food Technologists (IFT) Annual Meeting and Food Expo in New Orleans. For food manufacturers seeking solutions to meet increasing customer demand for healthier products, Omega-9 Sunflower Oil is one of the healthiest oils available. . . . keep reading
SMUCKER'S® Sugar Free Portion Control Products
SMUCKER'S® Sugar Free Portion Control Products Lighten the Moment with Sweet Simplicity . . . keep reading
Problem of replacing utensils has seen its final days
Problem of replacing utensils has seen its final days One of the most common but unnecessary costs that all restaurants incur is the accidental disposal of flatware, ramekins, and other valuable items into the kitchen trash receptacle. For restaurants tired of replacing flatware and ramekins every month, Restaurant Innovations, based in Houston, recently began selling a new product to address the problem. . . . keep reading

RUBBERMAID COMMERCIAL PRODUCTS SHOWCASES DISHWASHER-SAFE DIGITAL SCALES
RUBBERMAID COMMERCIAL PRODUCTS SHOWCASES DISHWASHER-SAFE DIGITAL SCALES Winchester, Va. (May 21, 2011) - Rubbermaid Commercial Products (RCP), the leader in solution-based commercial products, will introduce its new full line of digital scales at the National Restaurant Association Restaurant, Hotel-Motel Show (NRA Show) in Chicago from May 21 -- 24, 2011. The Rubbermaid Scales include both a stainless steel and resin full-size premium model that's dishwasher-safe. . . . keep reading
I have some success with wait staff contests and motivational pre shift meetings, but it doesn't seem to last. What else can I do to enhance "up selling"?
Chris Tripoli
I have some success with wait staff contests and motivational pre shift meetings, but it doesn't seem to last. What else can I do to enhance "up selling"? Those everyday pre-shift "alley rally's" and once in a while service staff contests are good and should continue because they create the awareness needed to build your guest per person spending average (PPA). In addition to those items, there are a few other measures I recommend for you to consider. . . . keep reading
VITAMIX® LAUNCHES "VITAMIX INSPIRES," ASKS CUSTOMERS "HOW DOES VITAMIX® INSPIRE YOU?"
VITAMIX® LAUNCHES "VITAMIX INSPIRES," ASKS CUSTOMERS
"HOW DOES VITAMIX® INSPIRE YOU?" Foodservice Pros Who Share Their Story Earn a Chance to Win Two Commercial Blenders of Their Choice . . . keep reading
INFUSE ASIAN FLAVOR FOR FREE WITH FRANK'S® REDHOT® SWEET CHILI™ SAUCE Plus, 2011 Sweet Chili Sweepstake with Foodservice Rewards®
INFUSE ASIAN FLAVOR FOR FREE WITH FRANK'S® REDHOT® SWEET CHILI™ SAUCE

Plus, 2011 Sweet Chili Sweepstake with Foodservice Rewards® The leader in hot sauces, FRANK'S® REDHOT®, is extending a limited time offer to spice up your menu with on-trend Asian flavors for free. Through July 31, 2011, operators who purchase FRANK'S ® REDHOT® Sweet Chili™ Sauce can receive a free case, up to a $40 value. . . . keep reading
Taylor Company Introduces New C314 Frozen Carbonated Beverage Freezer
Taylor Company Introduces New C314 Frozen Carbonated Beverage Freezer Taylor Company is pleased to introduce the next generation in the Crown® Series, the Model C314 Frozen Carbonated Beverage (FCB) Freezer. This modular, counter-top freezer is designed to dispense carbonated slush product in a convenient, pressurized or optional non-pressurized system. . . . keep reading
Spanish Speakers Seek Restaurants for Breakfast and Snacks, Report Finds
Hispanics, who make up 16 percent of the U.S. population based on the 2010 U.S. Census, and are an increasingly important customer base for the foodservice industry, and tend to seek out restaurants for breakfast and snacks, according to The NPD Group. . . . keep reading
United Fresh 2011 New Product Award Finalists Announced
Thirty-four fresh fruit and vegetable innovations are up for the United Fresh Produce Association's 2011 New Product Awards. . . . keep reading
Food Handler Program Compliance
The National Restaurant Association's ServSafe® Food Handler Program will offer solutions for California restaurateurs to comply with the recent California Food Handler Card law, or SB 602. Nearly one million restaurant industry employees in the state will need to be in compliance with the law by July 1, 2011. . . . keep reading
Rising Food Costs Could Mean Higher Costs to Consumers
Food costs are on the rise. As of February, wholesale food prices have risen 3.9 percent, according to the U.S. Labor Department. This was the largest increase since 1974, likely due to rising fuel costs, commodity prices and inclement weather, experts say. . . . keep reading
Restaurant Industry Outlook Improved in February
Driven by improving same-store sales and customer traffic levels as well as growing optimism among restaurant operators, the outlook for the restaurant industry improved in February. The National Restaurant Association's Restaurant Performance Index stood at 100.7 in February, up 0.4 percent from its January level and represented the fifth time in the last six months that the RPI stood above 100. . . . keep reading
COCA-COLA FREESTYLE® NOW OFFERS 125 BEVERAGE CHOICES
COCA-COLA FREESTYLE® NOW OFFERS 125 BEVERAGE CHOICES Coca-Cola Freestyle introduces 19 new brands in honor of the 125th anniversary of The Coca-Cola Company . . . keep reading
START YOUR OVENS! NATIONAL BAKE SALE CHALLENGE WEEKEND MAY 13-15
WASHINGTON, D.C. (April 27, 2011)--Share Our Strength , the Washington, D.C.-based nonprofit working to end child hunger in America by 2015, announces its Great American Bake Sale National Challenge Weekend , May 13-15. . . . keep reading
Four Outstanding Students Receive Faces of Diversity Scholarships from National Restaurant Association Educational Foundation and PepsiCo Foodservice
Chicago, IL -- On Tuesday, April 12, the National Restaurant Association Educational Foundation (NRAEF) and partner PepsiCo Foodservice awarded four scholarships to future leaders in the restaurant industry as part of the 2011 Faces of Diversity Awards program. The $2,500 Faces of Diversity Scholarships were presented to students who have excelled academically at their respective colleges or universities and are pursuing careers and the restaurant and foodservice industry. . . . keep reading
FRENCH'S® MUSTARD MIXOLOGY PROGRAM MAKES MENUS MEMORABLE
FRENCH'S® MUSTARD MIXOLOGY PROGRAM MAKES MENUS MEMORABLE Create culinary sensations, increase sales and earn rewards . . . keep reading
TABASCO® HITS THE STREETS TO FIND RECIPE WORTHY OF $10,000 PRIZE...Deadline for entries is July 18, 2011
TABASCO® HITS THE STREETS TO FIND RECIPE WORTHY 
OF $10,000 PRIZE...Deadline for entries is July 18, 2011 April 25, 2011, Avery Island, Louisiana -- Chefs across the United States are challenged to rise to a new recipe competition showcasing the popular street food trend sweeping the foodservice industry. For a chance to win a hot cash prize in the 2011 TABASCO® Brand Hottest Chef Contest®, contestants must submit their entries by July 18, 2011 online at TABASCOfoodservice.com or by mail. . . . keep reading
PHILLIPS OFFERS EVERDAY CRAB CAKE™ WITH $1.99 SUGGESTED DISTRIBUTOR PRICE
PHILLIPS OFFERS EVERDAY CRAB CAKE™
WITH $1.99 SUGGESTED DISTRIBUTOR PRICE Baltimore, MD, March 25, 2011 -- Phillips Foods, Inc. offers the Everyday Crab Cake™ with consistent quality and affordability at a suggested distributor price of $1.99. Phillips' extensive portfolio of crab cake offerings is produced at the company's state-of-the-art Baltimore, MD facility serving as an appealing everyday solution for any menu. . . . keep reading
New York Food Trucks Form Coalition
The owners of 32 gourmet food trucks in New York City have joined together to form the New York City Food Truck Association, the first group of its kind in the U.S. as the mobile food truck trend continues to sweep the nation. The group even hired its own lobbying firm, Capalino + Co. to assist with faster licensing and obtaining the proper parking and vending permits, the Wall Street Journal reported. The group is also hoping to work with the local government to reduce the amount of time it . . . keep reading
Consumer Spending on the Rise (April 2011)
Financial analysts say consumer spending is on the rise across the nation, a sign that Americans may be loosening their frugal belt straps. "Consumers have frugality fatigue," according to Bob Bielinski, head of the Restaurant Industry Practice within Corporate Finance at CIT Group Inc., a provider of financing to small businesses and middle market companies. "They're ready to come back and spend some money and restaurants are a very easy way for them to have a little indulgence, but not bre . . . keep reading
National Restaurant Association Releases KI Award Winners (April 2011)
National Restaurant Association Releases KI Award Winners (April 2011) The National Restaurant Association today announced the recipients of the annual 2011 Kitchen Innovations™ (KI) Award. An independent panel of judges comprised of food facilities consultants, multi-unit executives and design experts selected KI Award recipients for their innovations that provide new solutions to restaurant and foodservice operators. . . . keep reading
Restaurants Reduce Costs and Increase Efficiency with Compeat Payroll
Restaurants Reduce Costs and Increase Efficiency with Compeat Payroll When restaurant operators think about reducing costs and improving control, payroll is an area that is all too often overlooked. Most restaurant operators outsource their payroll processing without recognizing the efficiency they are sacrificing or higher costs they are incurring. Surprisingly, doing payroll in-house is far easier than most operators realize and an in-house payroll approach reduces costs and significantly increases efficiency. . . . keep reading
Beanstalk Loyalty is First to Deliver Facebook Check-in Through the Point-Of-Sale Terminal
Beanstalk Loyalty is First to Deliver Facebook Check-in Through the Point-Of-Sale Terminal (CHARLOTTE , NC ; March 2011) - Beanstalk Loyalty has announced patent pending technology creating the first loyalty platform to deliver the long sought after integration between the point-of-sale (POS) terminal and social media such as Facebook. . . . keep reading
Introducing SandwichPro.com: A New Website from Unilever Food Solutions
Introducing SandwichPro.com:
A New Website from Unilever Food Solutions March 17, 2011, Lisle IL -- Creating a successful sandwich program in your operation just became a whole lot easier! Unilever Food Solutions is excited to announce the launch of SandwichPro.com, a new one-stop resource for foodservice professionals. . . . keep reading
MENU MAKEOVER - The Creative Process: Wing Central, Ellensburg & Seattle, Washington
This isn't always true but it is mostly true, and from the standpoint of you and your restaurant, you will want to keep in mind the three most important words in brand marketing when making design choices: "Is this us?" Because while there are a lot of styles and creative design for any restaurant, there are often only a few designs that will work best to represent your brand.

. . . keep reading

Zagat Study Analyzes, Wi-Fi, Texting, Atmosphere and More.
Diners prefer quieter, green-focused restaurants where other customers refrain from texting, but are still open to picture-taking and higher-end, pricier establishments, according to Zagat's 2011 America's Top Restaurants guide, which surveyed more than 153,000 diners and includes ratings and reviews of the 1,552 top restaurants across the country. As restaurants offer free Wi-Fi to customers, 60 percent of surveyors feel restaurants should restrict the length patrons can linger at tables du . . . keep reading
Small plates continue to boost restaurant sales, diner experience.
While the concept of offering an extended list of appetizers, sharable plates, and other smaller portions in the form of "small plates," isn't new by any means, the trend has continued among restaurants of all sizes. These sharable plates not only allow restaurants to build their profit margins on food sales, they also offer options for creativity, both for the chefs and the consumers. "Small plates offer chefs and consumers the chance to try something new without going too far out of cost c . . . keep reading
Service charge labels on prix fixe menus debated.
When using prix fixe menus, rolling high service charges into a single menu price may help offset consumer backlash against those perceived "hidden" charges, according to a new study from the Cornell Center for Hospitality Research. "Many U.S. restaurants use the prix fixe approach, particularly for special tasting menus and holiday meals," said Shuo and Michael Wang, co-authors of the report. "What we wanted to know is whether those restaurants should present their service charges as a sepa . . . keep reading
Restaurant industry outlook improved at the end of the third quarter last year.
Restaurant economics improved toward the end of 2009, largely driven by improving same-store sales and customer traffic levels, according to the National Restaurant Association. The Association's Restaurant Performance Index (RPI) -- a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry -- stood at 100.3 in September, an increase of almost a percentage compared to the summer months. This was the first time the RPI reached above 100 in five months- an op . . . keep reading
I am considering installing a camera surveillance system, but do not want my staff to feel I have become "Big Brother" watching their every move.
I am considering installing a camera surveillance system, but do not want my staff to feel I have become "Big Brother" watching their every move. Answer: This has become a very common concern as we see more and more systems being installed. It is important that you remember two things: . . . keep reading
I am a new manager of a very established restaurant. I inherited a long term kitchen staff member who underperforms and creates trouble. How do I handle this situation?
I am a new manager of a very established restaurant. I inherited a long term kitchen staff member who underperforms and creates trouble. How do I handle this situation? Answer: A difficult situation with one employee can sometimes be a good opportunity to set the standard for all staff. First, try addressing the group with your expectations of the entire kitchen. Stress the importance of consistency and teamwork. Remember to be specific when you are listing the areas of responsibility and job duties. . . . keep reading
National Restaurant Association Announces 2011 Kitchen Innovation Award Recipients Prestigious Award Goes to Cutting-Edge Foodservice Equipment Innovators
(CHICAGO) -- The National Restaurant Association today announced the recipients of the annual 2011 Kitchen Innovations™ (KI) Award, a prestigious honor recognizing groundbreaking kitchen equipment in the foodservice market. An independent panel of judges comprised of internationally recognized food facilities consultants, multi-unit executives and design experts selected KI Award recipients for their innovations that provide new solutions to restaurant and foodservice operators. KI products will . . . keep reading
COCA-COLA FREESTYLE® LAUNCHES INTERACTIVE MOBILE APP
COCA-COLA FREESTYLE® LAUNCHES INTERACTIVE MOBILE APP PUSH! + Play mobile app allows guests to locate Coca-Cola Freestyle machines. ATLANTA, February 28, 2011 -- Taking part in the ultimate beverage experience just got easier for Coca-Cola Freestyle® fans thanks to a new mobile app that allows guests to find the nearest Coca-Cola Freestyle dispenser and interact with more than 100 Coca-Cola brands. PUSH! + Play is available free in the iTunes App Store for anyone looking to enjoy the magic of Coca-Cola Freestyle. . . . keep reading
Am I in trouble for deducting the cost of uniforms, breakage and shortages from my staffs paychecks?
Am I in trouble for deducting the cost of uniforms, breakage and shortages from my staffs paychecks? Restaurant operators often wonder what costs, if any, they can legally pass on to their employees. For instance, can you deduct from your employee's paycheck the cost of his uniform or safety equipment? What about your bartender's cash drawer shortage? Can you require a waitress to reimburse you for the cost of a skipped check? How about charging the dishwasher for those plates he broke last week? . . . keep reading
Americans to Dine out More in 2011 but Check Averages Decline (February 2011)
This year will see 2011 even lower check prices by U.S. diners, although they may choose to dine out more frequently, according to a new study by AlixPartners, a global business-advisory firm. According to the December survey, consumers say they expect to spend 5 percent less per meal at restaurants this year -- an average of $12.90 per meal versus the $13.60 spent per meal over the last 12 months. In addition, 11 percent say they expect to spend just $5 or less per meal in 2011, up from 6 pe . . . keep reading
Restaurant Sales Expected To Grow This Year, Technomic Says (February 2011)
All restaurant segments should see nominal growth this year, with the best numbers in three years, according to Chicago-based research firm Technomic. U.S. foodservice sales are expected to increase 1.6 this year without factoring in menu price inflation (figured at about 2 percent for 2011). The educational sector would lead the pack at a growth of 3 percent, followed by retail foodservice outlets and healthcare, according to Technomic. Business and Industry would remain flat, while restaur . . . keep reading
Using the Small Business Tax Reform (February 2011)
There are a variety of ways to use the Small Business Reform Act to your advantage as a restaurant. • Use conventional tax planning methods. Tax experts say restaurants accelerate deductions by keeping up on their bookkeeping and settling debts, and should continue reporting their taxes as they have because of the extension of the Bush tax cuts through 2012. • Delay end-of-year billing. Deferring income until the following year will help offset the current year's expenses, but if you . . . keep reading
Consumers Brace for Rising Costs Passed to Them (February 2011)
Still coping with shaky economy, supermarkets and restaurants are reluctant to raise prices, but find they may have to do so, according to The NPD Group. As food commodity and transportation costs continue to rise, consumers are bracing to pay more for their food in 2011, both at the grocery and restaurant levels. According to NPD research, historically consumers have never let food costs rise faster than their incomes and have managed their food spending accordingly, whether choosing to eat . . . keep reading
Computer Hackers Target Restaurants, Trustwave says (February 2011)
Restaurants and other foodservice operators may be at greater risk for computer hackers than other businesses, according to a report by Trustwave, a security firm. Foodservice companies represented just over half of the 220-plus data system breaches researched in the 2011 Global Security Report. Those that had breaches were mainly small, multi-unit operators with up to five locations, and credit card fraud seemed to be the biggest culprit. Hackers also seem to target insecure online logi . . . keep reading
Craft Beers Continue to Gain Popularity (February 2011)
While spirits barely edged out beer as the most popular alcoholic beverage enjoyed by consumers between 2009 and 2010, the bubbly drink still continues to gain ground in sales, according to Mintel. Domestic beer remains the clear favorite, but consumers are trying craft beers more often than ever before. Only a modest percentage of beer drinkers (13 percent) say they prefer domestic craft or microbrew beers (compared to 43 percent for domestic and 22 percent for imported), but an impressive . . . keep reading
For Casual Dining Restaurants Value is Key, Technomic Says (February 2011)
Even as consumers are expected to spend more this year than the last couple years, finding a good value is still of utmost importance, according to Chicago-based research firm Technomic. Casual dining restaurants, which account for more than one third of total U.S. restaurant industry sales, battled soft same-store sales figures over the past two years as consumers switched to lower priced, fast-casual competitors and prepared more meals at home. "Consumers have become very adept at gett . . . keep reading
Breakfast Sales Slow Down (February 2011)
Technomic released the 10 top breakfast items as part of its MenuMonitor report. Below were the findings in order of top-ranked favorites: 1. Pizza 2. Scrambled Eggs 3. Bagel 4. Specialty Breakfast Starch 5. Egg/Egg & Cheese Sandwich 6. Oatmeal 7. Ham, Egg & Cheese Sandwich 8. Specialty Omelet 9. French Toast 10. Sausage Biscuit/Sandwich Just last year in the summer, the NPD Group, another market research firm pegged breakfast as the most important meal of the day for " . . . keep reading
Bar-Centric Dining (February 2011)
Restaurants across the country are finding that creating opportunities for customers to dine in the bar can reap bigger profits thanks to boosted alcohol sales and create a stronger group of regulars thanks to a more intimate relationship with staff. Bars are no longer used as waiting areas for customers to have a drink before going to their table. Nowadays, many belly up to the bar for both a cocktail and a meal. And, restaurant designers are expanding the front bar area to include more hi- . . . keep reading
Restaurants Use iPads for Wine, Food Menus (February 2011)
Growing numbers of high-end restaurants and bars are using iPads to showcase their wine menus, and in some cases, their food menus as well. In fact, says Darren Tristano, executive vice president of Chicago-based research firm Technomic, the Apple-based technology will continue to increase, including as a method of ordering. Chicago Cut steakhouse in Chicago, which opened late last year, purchased the iPads to use as wine lists, listing the price, age, varietal and tasting notes for each of . . . keep reading
MENU MAKEOVER -- The Importance of Value: Library IV of Williamstown, New Jersey
For the better part of 30 years, Williamstown, New Jersey, has been home to Library IV, a top steakhouse serving hand-cut steaks by the ounce, prime rib, seafood, veal and chicken. Library IV's menu is unusual in that the restaurant has both a menu board and a hand-held menu. Upon arrival, customers select an entrée from the menu board and then go to the salad bar and wait for their entrée. Ordinarily, the menu board is as much about transaction speed as it is about focusing . . . keep reading

Kitchen Size Matters: The Gruene Door, New Braunfels, Texas
Almost every owner/manager interviewed for "What Our says the one thing they would like to do differently is make their kitchen area twice as large. Can you imagine, however, building your dream restaurant and having the kitchen/bar area twice the size of the dining room? Michael and Debbie Flume's accountant couldn't imagine it either, or at least affording it, based on that ratio, so Michael, a commercial developer, went back to the drawing board and in so doing cut ties with a local res . . . keep reading
WIN $1,000 in the A.1. DON'T MAKE 'EM WAIT CHALLENGE
WIN $1,000 in the A.1. DON'T MAKE 'EM WAIT CHALLENGE GLENVIEW, IL(January 05, 2011) When operators satisfy customers by keeping A.1. Steak Sauce on their tables, they have a chance to win $1,000 for their restaurant in the A.1. Don't Make 'Em Wait Challenge. The 2010 challenge has recently been renewed through 2011. Operators participating for the first time can enroll for their chance to win at www.TableTopA1.com through November 04, 2011. Participants in the 2010 challenge will be automatically re-enrolled for the coming year. . . . keep reading
Food Safety Legislation Becomes Law (January 2011)
Since President Barak Obama signed Congress' FDA Modernization Act into law early January, restaurants can look to more safeguards against foodborne illness outbreaks and recalls. . . . keep reading
California Leads the Way in Calorie Count Menu-Labeling (January 2011)
Since a long-anticipated law went into effect Jan. 1, dozens of restaurants throughout California with 20 or more locations, including McDonald's, California Pizza Kitchen, IHOP, Fuddruckers and other large-scale chains, have had to post calorie information for menu items on visible menu boards or tableside menu books. . . . keep reading
OpenTable Diners Rank their Favorite Restaurants (January 2011)
OpenTable, Inc., an online, restaurant reservation system announced the winners of its 2010 Diners' Choice awards for Best Overall restaurants. California restaurants topped the list, which was derived from more than 7 million reviews submitted by OpenTable diners for more than 15,000 restaurants across the country. . . . keep reading
Alcohol Sales at Restaurants and Bars Expected to Rise, Says Technomic (January 2011)
Improving sales climate at eating and drinking establishments nationwide has led consumers to order more drinks as they entertain away from home, according to Technomic. Consumers are expected to increase their purchases of alcohol in bars and restaurants in 2011, with a forecasted uptick of 1.9 percent, the Chicago-based foodservice consulting firm found. . . . keep reading
Menus Showcase Mexican Foods (January 2011)
Limited-service Mexican restaurant chains have increased sales by 2.7 percent and unit counts by 1.8 percent in 2009, despite an overall industry-wide contraction of 3.2 percent, according to Technomic. . . . keep reading
Cornell Research Shows not all Review Sites Are Bad (January 2011)
Contrary to the fears of many restaurateurs, the comments on electronic restaurant review sites tend to be fair and reasonable, according to a hospitality study published by the Cornell Hospitality Quarterly. . . . keep reading
Restaurant Association Outlines New Year Menu Trends (January 2011)
The National Restaurant Association's "What's Hot" survey of more than 1,500 professional chefs -- members of the American Culinary Federation (ACF) -- reveals that local and hyper-local sourcing, healthy children's meals, sustainable seafood, and gluten-free cuisine will be among the hottest trends on restaurant menus in 2011. In addition, mobile food trucks and pop-up restaurants will top the list of operational trends this year, the report said. . . . keep reading
Restaurant Visits with Kids Increasing, NPD Says (January 2011)
Restaurant visits from families or parties with kids increased this past summer after three years of traffic declines, according to market research company The NPD Group. NPD's foodservice market research reported that visits by parties with kids increased by 1 percent overall in the quarter ending August 2010 versus the same quarter a year ago. . . . keep reading
Industry Leaders Unite to Fund ProStart and Future for Tomorrow's Restaurant and Foodservice Leaders (January 2011)
The National Restaurant Association Educational Foundation (NRAEF) has launched a fundraising initiative for its ProStart program -- a two-year, culinary arts and restaurant management education program for high school students -- with the goal of raising $3 million in 2011. . . . keep reading
National Restaurant Association to Stay in Chicago
The National Restaurant Association signed a new five-year agreement for the National Restaurant Association Restaurant, Hotel-Motel Show and International Wine, Spirits & Beer Event to remain in Chicago's McCormick Place through 2016. . . . keep reading
Consumer Credit Card Spending At Restaurants and Bars Grows (January 2011)
Consumers continue to dine out, however, they're doing so with discount in hand or when responding to promotions at restaurants. Transactions in restaurants and bars in October grew by 12.6 percent -- slightly down from 12.7 percent in September. The average ticket price for the sector decreased 2.7 percent in October, according to the "SpendTrend" report, First Data found that card spending slowed across multiple sectors with a same-store dollar volume growth at 6.7 percent in October, down from 7.6 percent from the previous month. . . . keep reading
Restaurant Traffic Slower than Population Growth Next Decade, Reports NPD (January 2011)
"The aging effect on the restaurant industry will be slightly negative because of aging Baby Boomers," said Bonnie Riggs, NPD's restaurant industry analyst and author of the report, A Look into the Future of Foodservice. "A greater share of visits will source to those 50 years and older in 2019, but as consumers age they become less frequent restaurant users. This means the restaurant industry will have heavier dependence on lighter buyers." . . . keep reading
Restaurant Performance Index Declined in November as Sales Slipped (January 2011)
Although October's performance showed minor improvements, restaurant industry economics showed a downtick in same-store sales and customer traffic levels, as the National Restaurant Association's Restaurant Performance Index (RPI) fell below 100 in November. . . . keep reading
November 2010 New Restaurant Units by State (Most Recent Data as of February 2011)
The restaurant business is dynamic and forever changing. As a startup restaurateur you are part of a growth business, which is dramatically illustrated by the figures on this map and in the statistics listed below. Every day hundreds of new restaurant operations open and become vital parts of not only their local communities but an important element of the entire nation's economy. Your startup offers customers a valuable service while it creates employment for others, and independence for you an . . . keep reading
Bush's Great Northern and Kidney beans are available for foodservice operators.
Bush's Great Northern and Kidney beans are available for foodservice operators. Bush's Best has long been known for high quality, superior bean products. Now their Great Northern and Kidney beans are available for foodservice. Every bean they choose comes from farmers who know the high standards they demand. They make sure they're ready for all your creative culinary executions right out of the can. . . . keep reading
National Restaurant Association Praises Final Passage of Bipartisan Tax Agreement
"The National Restaurant Association believes this tax agreement is vital to economic recovery, and we commend the White House and bipartisan Congressional leaders for moving this compromise package," said Scott DeFife, Executive Vice-President for Policy and Government Affairs. "The bill will provide certainty for the next couple of years that both encourages business investment and allows consumers to keep more of their income, which will help spur more economic activity." . . . keep reading
Introducing Tyson® Signature Ready™ Bone-in Wings and Tyson® Red Label™ Boneless Wings. Crispy. Juicy. Saucy.
Introducing Tyson® Signature Ready™ Bone-in Wings and Tyson® Red Label™ Boneless Wings.
Crispy. Juicy. Saucy. Wing popularity is at an all-time high. The wings category has experienced a 34 percent growth on menus over the past four years, and continues to grow. Operators can capitalize on wing lovers' cravings for crispy, juicy, freshly-sauced wings with new Tyson® Signature Ready™ Bone-in chicken wings and Tyson® Red Label™ Boneless chicken wings. . . . keep reading
CATTLEMEN'S® ANNOUNCES CATTLEMEN'S CASH PROMOTION
CATTLEMEN'S® ANNOUNCES CATTLEMEN'S CASH PROMOTION Barbecue sauce is growing in popularity on menus around the country with 38 percent of consumers wanting to see more of it. 1 The versatility of the CATTLEMEN'S line is great for the comfort foods consumers crave, and encourages imaginations to run wild with flavors and ethnic influences. As a favorite among dipping sauces, condiments for sandwiches and pizza flavors, barbecue sauces are ranked as fourth among operators' top-10 most-menued sauces. Take advantage of CATTLEMEN'S CASH--serve BBQ, increase traffic, and drive profits. . . . keep reading

Beanstalk Data and XPIENT Launch Breakthrough Loyalty Marketing Platform
Beanstalk Data and XPIENT Launch Breakthrough Loyalty Marketing Platform Beanstalk Data is pleased to announce a strategic partnership with XPIENT Solutions to launch Beanstalk LoyaltyTM powered by XPIENT. This agreement seamlessly combines Beanstalk's unique marketing automation with XPIENT's IRIS and Rewards applications to offer an end to end solution to influence QSR customer behavior. . . . keep reading
Question: I am considering installing a camera surveillance system, but do not want my staff to feel I have become "Big Brother" watching their every move.
Question: I am considering installing a camera surveillance system, but do not want my staff to feel I have become "Big Brother" watching their every move. Answer: This has become a very common concern as we see more and more systems being installed. It is important that you remember two things: . . . keep reading
Question: I am a new manager of a very established restaurant. I inherited a long term kitchen staff member who underperforms and creates trouble. How do I handle this situation?
Question: I am a new manager of a very established restaurant. I inherited a long term kitchen staff member who underperforms and creates trouble. How do I handle this situation? Answer: A difficult situation with one employee can sometimes be a good opportunity to set the standard for all staff. First, try addressing the group with your expectations of the entire kitchen. Stress the importance of consistency and teamwork. Remember to be specific when you are listing the areas of responsibility and job duties. . . . keep reading
Kendall College School of Culinary Arts students win Chicago F.I.T. cookoff.
A student team from the Kendall College School of Culinary Arts took first place in the Building a Healthier Chicago F.I.T. (Fresh Innovative and Tasty) Cooking Competition hosted by Windy City Professional Culinarians, a chapter of the American Culinary Federation, Inc., at the Union League Club earlier this month. The team of Drew D. Larson, Jennifer A. Heringhausen and Mark M. Sabbe impressed judges with their entry of a vegetarian Niçoise salad with pan-seared tofu and sautéed polent . . . keep reading
OpenTable going strong.
OpenTable, a provider of free, online reservations for diners and guest management systems for restaurants, announced record marks as of late, with revenues up 37 percent to $22.5 million and more than 5 million diners seated via reservations booked on its mobile applications. Net profits rose a whopping 273 percent to $2.6 million. The company also estimated that diners using its mobile applications have generated more than $250 million in revenue for its restaurant partners. Since the comp . . . keep reading
Facebook deals program promotes restaurants.
Facebook Inc. unveiled its newest feature, Deals, which will deliver promotions from more than 20 companies and organizations, including McDonald's and Chipotle, to potential customers when they are near the stores. The company also added features that make it easier for users to share their location and sort friends using mobile devices. The Deals tool will attempt to make money from retailers eager to reach social networking users when they're nearby and most likely to make a purchase. . . . keep reading
Zagat restaurant study analyzes, wi-fi, texting, atmosphere and more.
Diners prefer quieter, green-focused restaurants where other customers refrain from texting, but are still open to picture-taking and higher-end, pricier establishments, according to Zagat's 2011 America's Top Restaurants guide, which surveyed more than 153,000 diners and includes ratings and reviews of the 1,552 top restaurants across the country. As restaurants offer free Wi-Fi to customers, 60 percent of surveyors feel restaurants should restrict the length patrons can linger at tables du . . . keep reading
Technomic finds disconnect between health and indulgent eating.
Consumers want healthier menu items, but only about a quarter of them actively consider nutrition when dining out, according to new research from Tehnomic "There is often a disconnect between consumers' intentions and their actions," said Darren Tristano, executive vice president. "Many consumers are actually making substantial changes to their overall habits, even basing which restaurants they frequent in part based on their impressions of the healthfulness of the brands. However, as many . . . keep reading
Small plates continue to boost restaurant sales, diner experience.
While the concept of offering an extended list of appetizers, sharable plates, and other smaller portions in the form of "small plates," isn't new by any means, the trend has continued among restaurants of all sizes. These sharable plates not only allow restaurants to build their profit margins on food sales, they also offer options for creativity, both for the chefs and the consumers. "Small plates offer chefs and consumers the chance to try something new without going too far out of cost c . . . keep reading
Chefs can cook lower-calorie meals, study says.
Chefs and restaurants can help with the growing obesity epidemic -- by producing more low-calorie meals, according to a research from Penn State University. The study, which surveyed chefs, restaurant owners, and other culinary professionals nationwide, found that 72 percent of the 432 respondents said they could perceivably trim off 10 percent of the calories in meals without customers noticing differences in taste. About 21 percent said they could trim off even more, at least 25 percen . . . keep reading
Service charge labels on prix fixe menus debated.
When using prix fixe menus, rolling high service charges into a single menu price may help offset consumer backlash against those perceived "hidden" charges, according to a new study from the Cornell Center for Hospitality Research. "Many U.S. restaurants use the prix fixe approach, particularly for special tasting menus and holiday meals," said Shuo and Michael Wang, co-authors of the report. "What we wanted to know is whether those restaurants should present their service charges as a sepa . . . keep reading
Restaurant show to remain in Chicago.
The National Restaurant Association announced that its annual Hotel-Motel Show and International Wine, Spirits & Beer Event will remain in Chicago's McCormick Place through 2016. . . . keep reading
Greenbuild attracts more architects than foodservice professionals.
Leadership in Environmental and Energy Design's Greenbuild 2010 International Forum in Chicago brought plenty of global green building leaders together, but restaurant and foodservice industry professionals were still the minority attendees. The expo, which took place Nov. 17-19, 2010, covered various topics of efficient design and building construction. In the foodservice arena, the expo held a few seminars, one on waste management and composting for restaurants, but that was about it. Noth . . . keep reading
Restaurant industry outlook improved at the end of the third quarter last year.
Restaurant economics improved toward the end of 2009, largely driven by improving same-store sales and customer traffic levels, according to the National Restaurant Association. The Association's Restaurant Performance Index (RPI) -- a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry -- stood at 100.3 in September, an increase of almost a percentage compared to the summer months. This was the first time the RPI reached above 100 in five months- an op . . . keep reading
New from KNORR®: Chef-Endorsed Breakthrough Liquid Concentrated Bases
New from KNORR®: Chef-Endorsed Breakthrough Liquid Concentrated Bases Unlike paste bases, KNORR® Professional Liquid Concentrated Bases dissolve effortlessly with no mixing required. These gluten-free bases are the perfect foundation for signature soups and sauces and are also ideal for glazing and flavor adjustments. . . . keep reading
PCI QSA DETERMINES HEARTLAND PAYMENT SYSTEMS' E3™ END-TO-END ENCRYPTION PROTOCOL CAN REDUCE PAYMENT CARD INDUSTRY SCOPE BY UP TO 79 PERCENT
PCI QSA DETERMINES HEARTLAND PAYMENT SYSTEMS' E3™ END-TO-END ENCRYPTION PROTOCOL CAN REDUCE PAYMENT CARD INDUSTRY SCOPE BY UP TO 79 PERCENT Assessment finds a properly deployed E3 solution can significantly mitigate the risk of data compromise and is one of the most effective data security controls available to merchants today. . . . keep reading
XPIENT Solutions Partners with Vendor Safe Technologies
XPIENT Solutions Partners with Vendor Safe Technologies Leading solutions vendor selects Vendor Safe to deliver a simplified, low-cost PCI DSS compliance solution to clients . . . keep reading
Tyson Foods to Donate More than 10,000 Pounds of Chicken
Tyson Foods to Donate More than 10,000 Pounds of Chicken Donation to benefit the Atlanta Community Food Bank, the Redan High School Culinary Program and Teens at Work . . . keep reading
My wife and I cannot agree on a name for our restaurant. How important is the name anyway?
My wife and I cannot agree on a name for our restaurant. How important is the name anyway? It's pretty darn important. We like to say that the menu is the heartbeat of any restaurant, but it is the name that makes the first impression. Names paint a picture and help the guest develop their expectation. . . . keep reading
Small Business Jobs Bill Passing Could Help Restaurants
The Senate's passing of the Small Business Jobs Act last month following months of debate, promises some economic relief to restaurants, if the House approves the latest version, and President Barack Obama signs the bill into law. . . . keep reading
National Restaurant Association Partner Announces Launch of New Online Resource
The National Restaurant Association today announced the launch of an online resource from its partner Healthy Dining, "Restaurant Nutrition: News & Insights for the Foodservice Industry." This new resource will feature a variety of content on the most pressing nutrition issues currently affecting the industry, according to the Association. . . . keep reading
Food Trends Apparent Through Certain New Concepts
In big cities nationwide, some restaurant trends have been popping up. Here's our list of the top trends in the food industry as of late. . . . keep reading
Restaurant Traffic Slower than Population Growth Next Decade, Reports NPD
Visits to U.S. restaurants are forecasted to grow less than the country's population, according to a report by The NPD Group, a market research firm. "The aging effect on the restaurant industry will be slightly negative because of aging Baby Boomers," said Bonnie Riggs, NPD's restaurant industry analyst and author of the report, A Look into the Future of Foodservice. "A greater share of visits will source to those 50 years and older in 2019, but as consumers age they become less frequent re . . . keep reading
I am trying to save money on kitchen labor and am looking at cleaning companies to use. Does this really work?
I am trying to save money on kitchen labor and am looking at cleaning companies to use. Does this really work? It can, but not always. I have polled many clients and found that some are saving labor dollars by engaging a cleaning company, while others tried and found it actually cost more. The difference seems to be in the management of your hourly staff. For example, If two line cooks stay two hours each night to clean equipment, floors and walls you may be spending between $280-$300 per week on cleaning (more if these hours take them in overtime).

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Help! I am trying to decide if I should open a second restaurant or save some money and do a mobile food truck.
Help! I am trying to decide if I should open a second restaurant or save some money and do a mobile food truck. Either can work well if done correctly. I would ask you to measure the advantages and disadvantages of both and compare them to what you have decided your personal goals and objectives are. . . . keep reading
IT'S THE ENVIRONMENT -- Pulling the Plug on High Utility Bills: Ways to Control Energy Costs in Your Startup
IT'S THE ENVIRONMENT -- Pulling the Plug on High
Utility Bills: Ways to Control Energy Costs in Your Startup In the restaurant business, you fight for every penny. Save a nickel here, and a dime there, and it can add up quickly, making the difference between a banner year and staggering to the finish line at the end of the fiscal year. . . . keep reading
National Restaurant Association Welcomes Passage of Small Business Jobs Act: Bill goes a long way to help small businesses in a difficult economic climate
(Washington, D.C.) -- Today, the National Restaurant Association hailed final passage of a bill in the U.S. House of Representatives that will provide the nation's restaurants and small businesses with tax relief and assistance in gaining access to capital. The House voted 237-187 this afternoon for the Small Business Jobs Act of 2010, H.R. 5297, which passed the Senate last week. President Obama is expected to sign the measure into law next week. "This bill will help restaurants and smal . . . keep reading
FRENCH'S® Foodservice Launches French Fried Onion Recipe Contest--Grand Prize $2,000: A Chance for You to Start a New Culinary Tradition!
FRENCH'S® Foodservice Launches French Fried Onion Recipe Contest--Grand Prize $2,000: A Chance for You to Start a New Culinary Tradition! FRENCH'S® Foodservice is partnering with the American Culinary Federation (ACF) to launch a recipe contest for FRENCH'S ® French Fried Onions. September 1 through November 16, ACF chefs can enter their favorite FRENCH'S French Fried Onion creations for the chance to win prizes.

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WORKING TRACTION: KEEPING YOU ON YOUR FEET: Trip and fall injuries cost $36 billion annually, but MICHELIN Slip-Resistant shoes can provide traction for your feet
GREENVILLE, S.C. -- According to the Bureau of Labor Statistics and the National Safety Council, more than one million people in the U.S. experience a significant slip, trip, or fall each year, and 70 percent of slip-and-fall accidents happen while on level ground. Falls account for one-quarter of serious accidents in the industrial workplace and lead to more than 104 million lost workdays each year in North America. While there are no regulations requiring slip-resistant footwear, MIC . . . keep reading
PHILLIPS INTRODUCES AUTHENTIC VEGETARIAN DIM SUM TO STEVE PHILLIPS WORLD CUISINE™ PRODUCT LINE
Baltimore, MD, September 21, 2010 -- Phillips Foods, Inc. brings Steve Phillips' passion for food and culture into an expanded line of authentic Asian appetizers. New to the Steve Phillips World Cuisine™ product line are two vegetarian dim sum varieties: Vegetarian Shiitake Mushroom Pot Stickers and Vegetarian Roasted Red Pepper Spring Rolls. Handmade in Asia by Asian Chefs, the Steve Phillips World Cuisine™ product line showcases the freshest local ingredients to deliver authentic Asian flavo . . . keep reading
RATIONAL caters to foodservice consultants with array of support resources
As operator needs broaden, consultants require increasing support from vendors. 08.27.2010 -- SCHAUMBURG, Ill. -- As the universe of foodservice operations has grown to include amusement parks, supermarkets, gas stations, hospitals and other non-traditional venues*, pressure has fallen on consultants to understand and offer an increasingly diverse array of equipment. RATIONAL, manufacturer of the highly intuitive SelfCooking Center®, simplifies the planning and sales process for consultan . . . keep reading
Raising Cain on the Mississippi River: Cain in Cape Giradeau, Missouri
Finding the ideal location for a business is a tough enough matter, but combining it with housing for a family of four ups the challenge to a daunting level. Click here to learn more! . . . keep reading
June 2010 New Restaurant Units by State (Most Recent Data as of September 2010)
The restaurant business is dynamic and forever changing. As a startup restaurateur you are part of a growth business, which is dramatically illustrated by the figures on this map and in the statistics listed below. Every day hundreds of new restaurant operations open and become vital parts of not only their local communities but an important element of the entire nation's economy. Your startup offers customers a valuable service while it creates employment for others, and independence for you an . . . keep reading
New Rules for Gift Cards
There are new rules for gift cards of which you should be aware. To see what the Federal Reserve System is telling consumers about new protections available to them, click here. . . . keep reading
Consumer Spending Down
September 2010) The U.S. isn't falling back into recession, but growth has been disappointing, according to economists. The unemployment rate remains high, hovering around 10 percent, while two important indicators, monthly retail sales and consumer inflation, remained flat. This summer, consumer sentiment stood at 68.5 percent, down about 1 percent since the previous July. Businesses have scaled back on their hires until they see increases in consumer demand, but consumers have scaled back on . . . keep reading
Consumers Look for Take-Out, Retail Options at Restaurants
More consumers are seeking out restaurants with sophisticated take-out or retail options that offer cooked entrees to go, along with fresh cheeses, breads, charcuterie, and other grocery-type items but in a more artisan vein, and items that can't easily be made at home. According to . . . keep reading
Consumers Using Social Media Skews Younger, Equal Among Genders
(September 2010) A study from M/A/R/C Research surveying more than 10,000 U.S. consumers who had dined at one or more quick-serve restaurants during the past month (including burgers, chicken, Mexican food, pizza, sandwiches and/or seafood), found that 1/3 of fast-food diners didn't use any social networking sites, but this group included patrons over the age 54. Among younger, social media users, 59 percent reported using Facebook, followed by YouTube (22 percent), MySpace (20 percent) . . . keep reading
Vegetarianism is the New Health
(September 2010) Restaurants are adding more healthful items to their menus, according to research from Mintel. The Chicago-based market research firm indicated that the number of menu items labeled as "healthy" in restaurants increased 65 percent, according to the latest findings. The study also found the number of menu items featuring fruits or vegetables increased 10 percent between 2007 and earlier this year. One standout -- menu items labeled as vegetarian have increased 12 percent during t . . . keep reading
Salmonella-Tainted Egg Recalls Spur Federal Action
(September 2010) The U.S. Senate has been working on a passing a bill designed to make food safety standards stricter at farms and production facilities across the industry. This comes on the heels of a massive egg recall -- roughly half a billion eggs suspected of being tainted with salmonella after the U.S. Center for Disease Control and Prevention noted a signs of an outbreak. A large part of the bill involves providing the Federal Drug Administration more with more resources to step up inspe . . . keep reading
Food Prices Continue to Escalate
(September 2010) The restaurant industry may experience modest food inflation, according to analysts at Morgan Stanley. This news comes on the heels of commodity prices at their lowest for the past year or so, just as profit margins were beginning to bounce back. The Morgan Stanley Restaurant Commodity Index increased 10.2 percent this summer, compared to a favorable 15-percent decline in 2009. The New York-based investment group determines these figures based on such foods as chicken bre . . . keep reading
Over 90% of Customers Benefit Significantly from Compeat
Compeat Restaurant Management Systems, a leading provider of restaurant management and accounting software, surveyed their entire customer base to discover where their customers have benefited as a result of implementing Compeat. Nine key areas of possible benefit were identified and customers were asked to rate their experience. Over 90% of the respondents reported significant benefits in multiple areas related to reduction in food and beverage costs, reduction in labor requirements, and gain . . . keep reading
Tyson Food Service Named as Top-Performing Manufacturer In FoodservicElite® Study for Seventh Straight Year
SPRINGDALE, Ark. (September 2010) -- Tyson Food Service has been named by operators as the top-performing manufacturer for the seventh consecutive year in the nationwide FoodservicElite® Industry Ranking study, conducted by Cognitio, LLC and Kantar Retail. The study identifies Elite manufacturers as evaluated by their trading partners and analyzes the manufacturers' best-practice behaviors. Tyson Food Service achieved strong ratings based on its ability to help operators manage their over . . . keep reading
New Cokesolutions.com offers foodservice operators customizable marketing materials, plus a greater variety of branded merchandise.
ATLANTA (August 31, 2010)--One of the foodservice world's most helpful websites just got even better. Cokesolutions.com now sports a new look and offers a more powerful design tool, in addition to an expanded catalog of marketing merchandise. For the first time, the new Cokesolutions site brings the enhanced capabilities of Design Machine™ to Coca-Cola Foodservice & On-Premise customers. The tool allows approved users to more easily create professional point-of-sale promotional pieces and . . . keep reading
PRODUCTS -- Mother Helps Re-Brand Sweet'N Low With "A Moment of Sweetness" (August 2010)
NEW YORK, August 24, 2010 -- Cumberland Packing Corp. has tasked creative agency Mother New York with reintroducing Sweet'N Low to America by reminding people of the brand's long history and tradition by playing up its iconic name, packaging and its most memorable color. The campaign, which includes print, outdoor and digital, will run nationally throughout 2010. "We wanted to show Sweet'N Low's heritage in a fresh, interesting way," commented Linus Karlsson and Paul Malmstrom, Partners/E . . . keep reading
Sysco Corporation to Sponsor Share Our Strength's Great American Dine Out(R), September 19-25, 2010
Sysco Corporation (NYSE:SYY) is proud to announce its sponsorship of Share Our Strength's Great American Dine Out(R), a week-long national restaurant event in cities across the United States. From September 19-25, 2010, thousands of restaurants will join together in raising funds to support No Kid Hungry(TM), Share Our Strength's(R) national campaign to end childhood hunger in America by 2015. Through the Great American Dine Out, Share Our Strength is working with state, community a . . . keep reading
New Federal Rules for Gift Cards (August 2010)
New rules involving the sale of pre-paid gift cards and incentive offers went into effect last month as a result of federal legislation adopted earlier this year. The legislation, which affects gift cards sold or issued on or after August 22, limits expiration dates and dormancy fees, for one. The new rules state that gift cards must remain effective for at least five years from the purchase date, and this includes any additional monies added to the card at a later date, according to the Nation . . . keep reading
What is Ready Ping?
Restaurants and hotels are among the top businesses using this new, web-based technology, which notifies customers waiting for tables or take-out when they're table or order is ready through text messaging their mobile phones. As a web-based program, the software also costs less because it doesn't require major hardware or software installation, works on any computer or mobile phone, and it requires little equipment. Ready Ping has offered restaurants an alternative to pager systems, whic . . . keep reading
Salmonella-Tainted Egg Recalls Spur Federal Action (August 2010)
The U.S. Senate has been working on a passing a bill designed to make food safety standards stricter at farms and production facilities across the industry. This comes on the heels of a massive egg recall -- roughly half a billion eggs suspected of being tainted with salmonella after the U.S. Center for Disease Control and Prevention noted a signs of an outbreak. A large part of the bill involves providing the Federal Drug Administration more with more resources to step up inspections and allow . . . keep reading
PRODUCTS: Tyson® Red Label™ Hot 'N Spicy Breaded Filets and Patties: Delivering the Heat Customers Crave
SPRINGDALE, Ark. (August 2010) --Spicy chicken sandwiches are hot. With Americans eating hundreds of millions of spicy chicken sandwiches each year1, operators can get their share of this hot category with Tyson® Red Label™ Hot 'N Spicy Breaded Filets and Patties. Adding a spicy chicken sandwich to a sandwich program provides operators with the opportunity to boost overall sandwich sales. Or, if they already have a spicy chicken sandwich, switching to Tyson® Red Label Hot 'N Spicy Fi . . . keep reading
PRODUCTS: Anchor Cheese Shotz -- New Appetizer Introduction from McCain: McCain Launches Anchor Cheese Shotz to Give Casual Dining Patrons their Favorite Cheese Flavors in a Unique, Fun Form
Lisle, Illinois--McCain Foods Co. announces the introduction of a unique new product from Anchor, the leader in casual dining appetizers. Cheese appetizers are among the most important sales and profit drivers on a casual dining menu, and new Anchor Cheese Shotz deliver against the consumer desire for more variety in this all-important category. Anchor Cheese Shotz are light and crispy on the outside, and soft and creamy on the inside -- the perfect combination of crunch and cheesy goodn . . . keep reading
Tyson Foods Reports Sustainability Progress and Goals: On-Line Report Outlines Company's Corporate Responsibility Efforts
SPRINGDALE, Ark. (AUGUST 2010) --Water conservation, renewable fuels production and workplace safety improvements are among the areas highlighted in the newest Tyson Foods, Inc. (NYSE:TSN) Sustainability Report, now available on-line. Titled "Rooted in Tradition. Growing Responsibly," the document covers the social, environmental and economic performance of Tyson's U.S. operations for fiscal 2008 and 2009. The sustainability report, which is the third Tyson has issued since 2006, is only . . . keep reading
PRODUCTS -- Bonici® Chicken Breast Strips Offer Versatility and Flavor (July 2010)
SPRINGDALE, Ark. (July 2010)--Chicken is the fastest growing pizza protein topping in commercial foodservice.1 The Bonici ® pizza brand from Tyson Food Service features high-quality, versatile Bonici Chicken Breast Strips that allow operators to capitalize on the popularity of chicken pizza. Developed specifically for pizza ovens, Bonici Chicken Breast Strips were made to withstand high heat without drying out. The savory roasted chicken flavor offers flexibility for a variety of menu applicatio . . . keep reading
IT'S THE ENVIRONMENT -- It's Good to be Green: How to Have an Environmentally Friendly Restaurant
Your top five New Year's resolutions for your startup restaurant this year might include cutting costs, improving staff morale and productivity, increasing customer loyalty, expanding your customer base, and generating good publicity. Chances are, adopting environmentally friendly business practices -- aka "Going Green" -- probably isn't anywhere near the top of your list, even if you consider yourself an environmentally friendly guy or gal. When you're in the startup phase your focus i . . . keep reading
IT'S THE ENVIRONMENT -- Ten Ways to Go Green and Reduce Your Utility Costs
It's impossible to pick up any magazine or newspaper without reading about businesses going green. "Green" has come to mean a business practice that is compatible with the environment. Your restaurant might already be a model of environmental best practices, or you may think that "green" restaurants are for tree huggers dishing out only granola, tofu and organic juices. What you may not have realized is that quite often green practices offer more than an opportunity to be kind to Mot . . . keep reading
A La Carte Foodservice Consulting Group Announces Newest Consulting Associate (July 2010)
HOUSTON (July 23, 2010) Chris Tripoli, president of A La Carte Foodservice Consulting Group, is pleased to announce the appointment of Denver-based Gene Gunn as the company's newest hospitality consulting associate. Gunn, a native of Nashville, Tennessee, is a 30-year veteran of the restaurant and club industry. Early in his career, Gunn cofounded the popular '60s-themed club Studebaker's of America, which he grew to 19 company-owned units in addition to six franchised opera . . . keep reading
Help a Cancer-stricken Chef Pay His Medical Bills
(RALEIGH, July 25, 2010) This appeared in the Raleigh News-Observer on July 25, 2010, written by contributor Andrea Weigl. I thought I'd pass it along to this community: A sad e-mail from Holly and Hamid Mohajer, who own Mo's Diner in downtown Raleigh. "Hamid has been diagnosed with Stage IV Lung Cancer. It has spread to his spine, and most other bones in his body. He has not worked at the restaurant in some time and he has been going to daily medical appointments. Holly has been cooking . . . keep reading
Georgia Restaurant Asssociation to Hold Media Training Seminar
ATLANTA (July 22, 2010)--The Georgia Restaurant Association will host a "Media Training and Crisis Management" seminar on August 3 as a part of its Institute for Professional Development series. Led by foodservice public relations expert, Ellen Hartman, APR, Fellow PRSA and president of Fitzgerald+CO PR, the session aims to train restaurateurs in communicating with the media, specifically within crisis situations. The seminar will be held from 2 p.m. to 4 p.m. at Pricci, located at 500 Ph . . . keep reading
CRA to present an 'All-Star Lineup' at 2010 Western Foodservice & Hospitality Expo
(SACRAMENTO, July 22, 2010) -- The California Restaurant Association is proud to announce its expanded presence at the 2010 Western Foodservice & Hospitality Expo at the Los Angeles Convention Center Aug. 14-16. The association will have three booths on the convention floor, each highlighting the strength of the restaurant industry and the value of CRA membership. The CRA also will host an All-Star Lineup of industry experts who will speak on a variety of issues confronting the industry, such di . . . keep reading
New Dawn of Information Research: Social Media Alerts. Watch out Google.
Since introducing its social radar alerts, Infegy, the developer of Social Radar, stands to become the next Google for all things social media-related. The real-time social email alerts are available as both a standalone service or as an add-on to its already growing Social Radar analytics platform for enterprise customers. Social Radar is an application that collects data from various social media platforms related to a single subject. Concerned how people perceive your restaurant? As a subscri . . . keep reading
MENU MAKEOVER -- Brick Oven, Topeka, Kansas: Constant Fine-Tuning May Be Required
While many operators experience only a slight drop in the number of guests, they can experience a dramatic drop in entrée sales. That hurts the restaurant because their entire overhead is caught up in the entrées and sandwiches. So rather than having appetizers and desserts as add-on items, they're suddenly faced with appetizers and desserts being their only sales to many customers. And most savvy operators know that appetizers and desserts are set up as incremental sales, n . . . keep reading
MENU MAKEOVER -- Little Mexico of Mattoon, Illinois: Making Do Without a Menu Matrix
Because this owner wasn't able to provide theoretical food cost or sales reports (he didn't have a POS [point-of-sale system] and no time to track these numbers manually before he reopened), we had to use personal experience and the clients' recollection as to which items are his best performers rather than a more formal menu matrix. Click here to read this article... . . . keep reading
Win $1,000 in the A.1 Don't Make 'Em Wait Challenge. (July 2010)
GLENVIEW, IL (July 22, 2010) When operators put A.1. on their tables, they have a chance to win $1,000 in the A.1. Don't Make 'Em Wait Challenge. The challenge is on now, and operators can enroll at www.TableTopA1.com through November 12, 2010, for their chance to win. Two operators will be randomly drawn each week through December 12, 2010. A secret diner will visit the selected establishments to confirm that they meet table-topping guidelines. After verification, winners will be contac . . . keep reading
PRODUCTS & SERVICES/FOOD -- Easy Access to Dessert Tools from Kraft Foodservice (July 2010)
Now operators can make the most of dessert sales with the click of a button. Visit www.kraftfoodservice.com/desserts and get access to consumer insights, menu tips and profit building tools to help increase sales. The new Dessert Essentials site is organized for operator ease, with user friendly formatting and quick read copy. The new site also includes a product news center and two web pages dedicated to OREO -- America's Favorite Cookie. For traditional OREO dessert applicati . . . keep reading
Featured Study in Cornell Hospitality Quarterly Examines Attitudes Toward "Green" Restaurants: Consumer Knowledge Increases Willingness to Patronize Sustainable Restaurants
Ithaca, NY, July 22, 2010 -- Restaurateurs need to inform customers of their sustainable restaurant practices both to strengthen menu prices and encourage patronage. Based on a study of 393 residents of Taiwan, research findings published in the August 2010 issue of Cornell Hospitality Quarterly (CQ) indicate that a substantial percentage of respondents would be willing to pay more for menu items that are produced using sustainable restaurant practices. The article, "The Dynamics of Green Restau . . . keep reading
PRODUCTS & SERVICES -- Make Ethic Dishes with Borden Magnolia Sweetened Condensed and Evaporated Milk
ORRVILLE, Ohio (July 22, 2010)--Give ethnic dishes the authentic flavor patrons crave by using Borden Magnolia Sweetened Condensed and Evaporated Milk. Ideal for ethnic menu specialties, Magnolia Sweetened Condensed Milk is perfect for the sweet Hispanic palette, while Magnolia Evaporated Milk adds depth across all dayparts, producing creamier soups, dips and specialty drinks. Magnolia has a strong heritage of nearly 50 years and has become an ethnic favorite. Trust consistent performance . . . keep reading
Oregon's Willamette Valley to Serve as Hub for "Northwest Sustainability Discovery Tour" Set for August 8-10: Responsible Food Choices and Associated Farming and Processing Practices are the Focus of Gathering of National Foodservice Professionals. (July 2010)
SALEM, OR -- July 21, 2010 -- Now, more than ever before, foodservice professionals are recognizing the critical alignment of people, the planet and the plate, and responding with new management and sourcing practices. To help foodservice professionals increase their knowledge of sustainable practices and strategies, Truitt Bros, Inc. will host the third annual Northwest Sustainability Discovery Tour, a three-day intensive program is designed for leaders in culinary fields who are interested in . . . keep reading
PRODUCTS & SERVICES -- Introducing UNCLE BEN'S® Flavored Brown Rice (July 2010)
RANCHO DOMINGUEZ, Calif. (July 2010)-- With America's heightened desire to eat smart, UNCLE BEN'S® Flavored Brown Rice is a great way to make sure customers are getting their whole grains. These new great kid-friendly mixes are a smart addition to any meal, made with 100 percent whole grain brown rice and natural flavors and colors. "While keeping kids healthy is our number one priority, we are also committed to kids' taste buds. These flavored rice mixes are not only a healthy option for . . . keep reading
U.S. Government Puts Public Education for New $100 Note into High Gear: $100 Note Educational Video Series and Training Sessions Geared to Industry Cash-Handlers (July 2010)
WASHINGTON, D.C. (July 21, 2010) -- Today, the U.S. government released the first in a series of educational videos, amplifying public education efforts for the new $100 note, which will begin circulating on February 10, 2011. The public education program kicked off in April with the unveiling of the new design for the $100 note and the launch of a new educational website. "The educational video series we are launching today is but one among a diverse array of educational tools designed . . . keep reading
MENU MAKEOVER -- A Recession-Proof Menu: Minor Changes Can Boost Sales
Mark Laux
Cash is king. And in a down market, getting people in the door is more than half the battle. What's happening to most full-service restaurants is that people are trading down for meals away from home, and, sadly, that means more meals at home or at limited-service restaurants. To combat this trend, independent restaurants need to do some serious work on their menu offerings. Click here to read this article... . . . keep reading
MENU MAKEOVER -- Above-Board Service: 2Pauls Restaurant of Lafayette, Louisiana
Mark Laux
Lately more than half the calls I get are from limited-service restaurants wanting help with their menu boards. I've developed, coached, cajoled, helped and otherwise kibitzed on more than 100 restaurant menu boards in my career. And while the great majority of my projects in the past have been hand-held menus, that trend is changing rapidly. At the current moment, I have more than a dozen menus in various stages of development on my desk, and all but a few are menu boards. So here then i . . . keep reading
RESTAURANT TRENDS -- More Consumers Dining Out, Research Says
More consumers are dining out these days, and want to increase their meals away from home, according to results from a study conducted by Market Force Information. The research firm reported that 25 percent of the 4,600 respondents indicated that they plan to eat out more often during the next three months compared to the previous three months. This figure compares to a meager 5 percent reported by consumers in December 2009. Back then, 52 percent of consumers reported eating out less at th . . . keep reading
New Payment Processing Regulations to Affect Restaurants
Identity theft and credit card fraud have become growing concerns among restaurant operators. With easier access to online information, social security numbers and other information, credit card and identity thieves have an easier time these days. The PCI DSS (Payment Card Industry Data Security Standard), a set of comprehensive requirements for enhancing payment account data security, was developed and voluntarily adopted by various credit companies, including Mastercard, Visa, American Ex . . . keep reading
National Restaurant Association Supports Financial Services Reform
The National Restaurant Association has urged Congress to pass the Wall Street Reform and Consumer Protection Act (H.R. 4173), which include several provisions that could affect the restaurant industry, including interchange "swipe" fee reforms. The bill addresses problems associated with debit card interchange or "swipe fees" and restrictions on payments made with credit cards. Under the Act, the Federal Reserve would have the authority to develop regulations ensuring that swipe fees imp . . . keep reading
RESTAURANT TRENDS -- ACSI report shows customer satisfaction with restaurants on the rise.
The restaurant and travel industries showed the most improvement in a survey of five different industries by the American Customer Satisfaction Index, an indicator that the economy may finally be coming out of a devastating recession. The ACSI report measures satisfaction with the quality of food products and services provided by restaurants, airlines, hotels, fast food outlets, and delivery services. In the restaurant category, Olive Garden lead with a 4 percent to a score of 84, follow . . . keep reading
MENU MAKEOVER -- The Price is (Not Quite) Right: Wubba's BBQ Shack , Klamath Falls, Oregon
Mark Laux
Klamath Falls, Oregon, is probably the last place you might think of for barbecue, and yet Aaron Web has one of the most successful barbecue concepts I've had the pleasure of working with, and I've worked with many throughout the Southeast, West and even a few in the Midwest. What I like about Aaron is his openness to ideas that at first might seem counterintuitive. So he allowed us to fully engineer his menu, and he didn't fight us on some of the finer points that we often have to forgo. . . . keep reading
PRODUCTS & SERVICES/FOOD & BEVERAGE -- ConAgra Lamb Weston Sweet Things® Sweet Potato Products
What is it? Three new Sweet Things® sweet potato varieties to capture the growing consumer demand for sweet potatoes. The Sweet Potato Seasoned Crinkle Cut Wedge is seasoned in a red pepper batter coating, and par-fried in canola oil for zero trans fat. Sweet Potato Mini Tater Puffs® can be baked or fried, and are well-suited for dipping. Sweet Potato Julienne Fries have crisp texture appeal, good plate appearance and Stealth® coating advantages for better flavor, texture and holding tim . . . keep reading
PRODUCTS & SERVICES/EQUIPMENT & SUPPLIES --Optimum Control/TracRite Restaurant and Bar Inventory Cost Tracking Software
What is it? Easy-to-use food and liquor inventory control software to help restaurateurs detail food and beverage costs and allow entry of purchases, orders and even catering events. The products are backed by a technical support and customer service team via e-mail and telephone, software updates and version enhancements and bulleting on new features and services. The company says the product gives you the power to "know all your inventory usages and margins instantly." The products pro . . . keep reading
NO DUMB QUESTIONS -- I Know About Building Permits, Health Permits and Occupancy Permits, But What Other Licenses or Permits Do I Need to Be Aware of In Order to Open?
Answer: The building permit you receive gives you permission to get started. It means your plans and specifications "as presented" have been approved. As the construction process nears completion, your contractor will call for inspections that result in approvals and or permits from a variety of city departments including the fire department for occupancy and the health department. These are what give you permission to open and operate. There can be other regulations and jurisdictions tha . . . keep reading
NO DUMB QUESTIONS -- Is There a Formula I Can Follow to Determine the Amount of 'Cash Reserve' I Should Have in My Opening Budget?
Answer: An opening budget without a contingency amount and working capital reserve is not complete, and can lead to significant financial problems. I recommend having 10 percent of hard costs (construction, equipment, furniture and decorative fixtures) included in the opening budget as a contingency because those item costs can vary from the time you have prepared your budget to the time you actually place the orders for the items. I think a safe working capital reserve is one tha . . . keep reading
NO DUMB QUESTIONS -- What Do You Think is the Best Way to Handle a Guest Who is Dissatisfied With the Food He Received?
Answer: As much as we might not like it, dissatisfied guests are a part of our daily reality. I have had clients tell me that what they offer a dissatisfied guest depends upon how much the guest has eaten or how upset they are. I do not think that is the right direction to take. I believe the best way to handle a guest in this situation is to turn it into a marketing opportunity. This approach is called "Buy now-Buy later." I recommend that when you come upon a guest who is unhap . . . keep reading
NO DUMB QUESTIONS -- Is it Possible to Get a 'Product Exclusivity' Clause in My Lease?
Answer: Yes, it is possible but not as likely as you may think if your restaurant concept is a new startup. Landlords and real estate brokers who specialize in restaurants tell me that there are some important things to remember when you request exclusivity for your product within a particular shopping center or development. Remember that the broader your exclusivity request, the more disappointed you will be. As an example, if your start-up restaurant is a pizza-by-the-slice coun . . . keep reading
NO DUMB QUESTIONS -- We Continue to Add More Items to Our Menu in Hope of Creating Interest and Increasing Sales. Why Hasn't It Worked?
Answer: There may be many reasons for your restaurant's failure to increase sales during the recent economic slump most markets have been experiencing. But related to the menu, I would like to point out the error in thinking that there is a direct connection between more items and more sales. I have found that more menu items will definitely mean an increase in the amount of product inventory, preparation and chance for inconsistency and waste, but not necessarily an increase in sales. T . . . keep reading
NO DUMB QUESTIONS -- How Will I Know How Many People I Should Hire for My New Restaurant Opening? How Long Should the Process Take?
Answer: The amount of staff members needed to open a restaurant can vary greatly depending upon the size of the restaurant, style of service and hours of operation. That said, whether you are small or large, table or counter service, some of the principles of staff selection are the same. The first thing to do is identify the kitchen stations and front-of-thehouse positions needed. Then you can develop a "mock" weekly schedule showing the total amount of hours and shifts require . . . keep reading
The "Suite" Sound of Winning! Montague Fires the Imagination with an Intriguing New Design Challenge. (July 2010)
Designers….imagine the chance to partner with a chef/operator to design the most intriguing, most versatile Island Cooking Suite ever created. Now see your design selected by a team of foodservice experts and from a wide variety of entries, as the most creative, most efficient cooking suite design submitted. And if you can see this, imagine your design, your partners' dream cooking suite, with a value of up to $200,000.00, built and awarded to their operation! Thanks to The Montague Company, . . . keep reading
PRODUCTS & SERVICES/FOOD AND BEVERAGE -- Equal Goes Beyond Blue
Chicago, IL (July 16, 2010) -- Merisant Company is making life sweeter by introducing a national branded offering which includes the four leading zero calorie sweetener "colors" under the Equal® and Pure Via™ brand names. This revolutionary development provides an exceptional value to foodservice operators and again positions Equal as a leader among zero calorie sweeteners. Equal, a trusted brand for more than 25 years, will now market "yellow" and "pink" offerings that will bear the brand nam . . . keep reading
PRODUCTS & SERVICES/EQUIPMENT AND SUPPLIES -- Vulcan Introduces New Heavy-duty Plancha Gas Range (July 2010)
July 16, 2010 - Leading commercial kitchen equipment provider Vulcan announced today the launch of its Heavy Duty Plancha Gas Range with benefits exceeding all others in its class. With an improved modular design and easy-to-clean features perfected for foodservice needs, the Vulcan plancha offers the ultimate cooking experience with durable stainless steel body construction. With the multifunctional ability to sear and finish on the ½" polished steel cooking plate, chefs can conveniently . . . keep reading
PRODUCTS & SERVICES/FOOD -- Spice Up Breakfast Menus with RoastWorks Southwest Blend (July 2010)
BOISE, Idaho (July 15, 2010) -- J.R. Simplot Co.'s new RoastWorks(r) brand Southwest Blend frozen-roasted vegetables delivers robust flavor and versatility to enhance menus across all day parts -- especially breakfasts -- with ethnic-inspired dishes. Expertly seasoned and bursting with color, RoastWorks Southwest Blend is a mix of diced potatoes, onions and flame-roasted red and green pepper strips. It is the newest member of Simplot's upscale RoastWorks line of potatoes, vegetables, fruit and p . . . keep reading
May 2010 New Restaurant Units by State (July 2010)
You're Not Alone: The restaurant business is dynamic and forever changing. As a startup restaurateur you are part of a growth business, which is dramatically illustrated by the figures on this map and in the statistics listed below. Every day hundreds of new restaurant operations open and become vital parts of not only their local communities but an important element of the entire nation's economy. Your startup offers customers a valuable service while it creates employment for others, and i . . . keep reading
PRODUCTS & SERVICES/FOOD -- Pierce Chicken Launches New Foodservice Brand Positioning (July 2010)
July 15, 2010 -- Greeley, Colo. -- Pierce Chicken, a leading chicken provider to the foodservice industry, has rolled out a new brand positioning. The brand positioning campaign is designed to emphasize the company's focus on poultry innovation, great-tasting chicken products and a collaborative business approach that drives menu and market success for operators. Central to the brand's communications is the tagline "All in Great Taste," which captures the ultimate performance standard by . . . keep reading
PRODUCTS & SERVICES/FOOD -- Tyson® Deli Slices™ Meats from Tyson Food Service (July 2010)
SPRINGDALE, Ark. --Sandwiches continue to grow in popularity on menus--in the third quarter of 2009, more than 5,000 sandwiches were menued, with family-dining and quick-serve restaurants leading the way. Tyson Food Service introduces new Tyson® Deli Slices™ meats, making it simple for operators to create great-tasting sandwiches. This presliced solution reduces the concerns for employee and food safety and offers a higher-yield product with less waste, therefore reducing costs. The three quali . . . keep reading
CHEF TRAINING -- Biscuits, Cornbread, Muffins and Cream Puffs: Easy Baked Goods You Can Produce in Your Kitchen
One way to set your restaurant apart from the competition is to serve your guests freshly baked goods made from scratch. This is something that any customer will notice and love, and will keep them coming back for more. Click here to learn more! . . . keep reading
A Flexible Approach: Chef Eddie's Magnolia Café, Apalachicola Florida
In two decades of doing business on Florida's Gulf Coast, including riding out hurricanes and economic roller coasters, Eddie Cass has learned one thing about surviving in the restaurant business: flexibility. Click here to learn more! . . . keep reading
New BiscuitFest™ promotion from General Mills Foodservice Helps Restaurants Celebrate National Biscuit Month. (July 2010)
MINNEAPOLIS (July 13, 2010) -- Restaurants can celebrate national biscuit month this September by bringing the excitement of country music and the CMA Awards to their operations with the new Pillsbury® BiscuitFestTM event from General Mills Foodservice. Between August 1 and October 31, participating restaurant operators and their patrons could win a grand prize VIP trip for two to the CMA Awards and other great country music prizes. To help restaurant operators create their BiscuitFestT . . . keep reading
RATIONAL SelfCooking Center® provides safety and efficiency for foodservice operators (July 2010)
SCHAUMBURG, Ill. - July 13, 2010 - Hot ovens, wet floors and cramped spaces are common safety hazards in hectic, foodservice kitchens. Kitchen operators typically have to sacrifice some of the safety benefits to run an efficient kitchen. Fortunately, operators can avoid that compromise with equipment that produces the desired results and incorporates safety features, too, in the RATIONAL SelfCooking Center®. The SelfCooking Center has a 28 percent smaller footprint than conventional cooki . . . keep reading
PRODUCTS & SERVICES/EQUIPMENT: Rubbermaid Commercial Products Introduces new PROSAVE™ Food Box System Featuring Dual Action Food Box Lid That Saves Time While Enhancing Food Quality
Winchester, VA -- Rubbermaid Commercial Products, the leader in innovative safety and productivity solutions for the foodservice industry, recently introduced its ProSave™ Food Box System featuring the new Dual Action Food Box Lid. The ProSave Dual Action Lid helps provide an integrated solution that not only fits all brands of clear food boxes, but slides back or flips-up for proper food storage and freshness, saving you time and money. "With its intuitive design, the patent pend . . . keep reading
PRODUCTS & SERVICES/FOOD & BEVERAGE: Uncle Ben's® Ready-to-Use Sauces
What is it? Prepackaged, shelf-stable, ready-to-use sauces, including balsamic and caramelized onion, mango chipotle, roasted garlic peppercorn, sweet and sour, and triple chili fajita. Made with real bits of premium ingredients and spices, including poblano peppers, pineapple, mango and caramelized onions, the products are low in fat with no cholesterol, saturated fat or artificial flavors. Convenient to use, the pouches use 77 percent less packing versus traditional plastic jugs, reducing wast . . . keep reading
PRODUCTS & SERVICES/EQUIPMENT: Vitamix 'The Quiet One'™ Blender
What is It: A powerful, premium blender, The Quiet One provides unparalleled sound reduction, exceptional blends for a consistently superior product and significantly improved speed of service. Specifically created for coffee shops and high-end bars, it's ideal for any front-of-the-house environment thanks to its dramatic sound reduction capabilities. According to the company, an independent third party tester found the blender operates at 18 decibels below its closest competitor on one . . . keep reading
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